Content Assistant

Burberry; City of Westminster; On-site; GBP 22,000 - 30,000; Full time

Job summary

Burberry is seeking a Content Assistant to support the creation, management and publishing of global content across Burberry.com. You will help bring campaigns, product stories and commercial activity to life online, ensuring updates are accurate and timely.

You will work with Content, PM, Design, Copy and SEO teams to deliver an engaging digital customer experience, preparing briefs, uploading assets and maintaining publishing schedules across regions.

Qualifications

• Interest in e-commerce, digital content, and customer experience with strong digital literacy.
• Willingness to learn new content management systems such as Contentstack or InRiver.

Responsibilities

• Build and publish content across Burberry.com, including homepages, campaigns and product pages.
• Coordinate content updates and site launches with publishing schedules and briefs.
• Collaborate with Content, PM, Design, Copy, SEO, Merchandising and Digital teams for engaging online experiences.
• Prepare and upload digital content and assets, ensuring brand guideline accuracy.
• Support personalised content across regions and QA across desktop/mobile for consistent journeys.
• Perform pre-launch checks and help resolve website issues with Content and IT teams.

Skills

Content management

Digital literacy

Attention to detail

Organisational skills

Communication skills

Tools

Contentstack

InRiver

Job description

We aim to provide an environment for creative minds from different backgrounds to thrive, bringing a wide range of skills and experiences to everything we do. As a purposeful, values-driven brand, we are committed to being a force for good in the world as well, creating the next generation of sustainable luxury for customers, driving industry change and championing our communities., We are hiring a Content Assistant to support the creation, management and publishing of global content across Burberry.com. You will help bring campaigns, product stories and commercial activity to life online, ensuring every update is accurate, timely and considered. Working across teams, you will build your knowledge of content management and product information platforms while contributing to a seamless and engaging digital customer experience.,

• Build and publish content across Burberry.com, supporting homepages, campaigns, navigation, product pages and customer-facing information.
• Coordinate content updates and site launches by maintaining publishing schedules, preparing briefs and keeping delivery on track.
• Collaborate with Content, Project Management, Design, Copy, SEO, Merchandising and wider Digital teams to deliver an engaging and commercially effective online experience.
• Prepare, organise and upload digital content and assets, maintaining accuracy and consistency with brand guidelines.
• Support personalised content across key regions and carry out quality assurance across desktop and mobile to help create relevant, consistent customer journeys.
• Complete pre-launch checks and identify, escape and track website issues, working with Content and IT teams to support effective resolution.

Personal Profile

• An interest in e-commerce, digital content, website operations and the customer experience, supported by strong digital literacy. Experience in digital, e-commerce, content or administration is welcome, alongside an enthusiasm for learning and developing your skills.
• An interest in content management and product information platforms, with the ability to learn new systems; experience with Contentstack or inriver would be beneficial but is not essential.
• Strong attention to detail, with a thoughtful approach to accuracy, consistency and quality.
• Good organisational skills, with the ability to prioritise tasks and work effectively across multiple deadlines.
• A collaborative and proactive approach, with clear communication skills and the confidence to identify and track website issues appropriately. At Burberry, we believe creativity opens spaces. Our purpose is to unlock the power of imagination to push boundaries and open new possibilities for our people, our customers and our communities. This is the core belief that has guided Burberry since it was founded in 1856 and is central to how we operate as a company today.