E-Commerce Category Growth Manager – Fashion

John Lewis & Partners; Greater London; Hybrid; GBP 50,000 - 70,000; Full time

Job summary

Join a leading employee-owned business as an E-Commerce Category Growth Manager. In this role, you will lead a trading team, influence key stakeholders, and drive growth in the fashion category. Your expertise in E-Commerce will be crucial in maximizing opportunities and minimizing risks, while collaborating with various teams to enhance customer experiences and achieve commercial targets.

Qualifications

• Experience in E-Commerce and influencing conversion.
• Strong data analysis skills and commercial acumen.
• People management and stakeholder relationship building.

Responsibilities

• Lead and develop the E-Commerce trading team.
• Forecast and analyze trading performance.
• Collaborate with various teams to execute strategies.

Skills

Data Analysis

Commercial Acumen

People Management

Stakeholder Management

Influencing Skills

Collaboration

Tools

Boxi

Adobe Analytics

Job description

About the role

We currently have an exciting opportunity to join our E-Commerce Growth Team within the Fashion Category on a secondment/fixed term contract. We are looking for an experienced, commercial, and customer-focused individual with knowledge of operating in an E-Commerce trading environment, including experience in people management and influencing internal stakeholders. You will lead and develop your E-Commerce trading team, setting strategic direction and outlining what your category needs to grow. You will influence stakeholders to deliver commercial targets and collaborate with teams in Commercial, Customer, Content & Operations, and Optimisation & Product to execute these strategies.

Contract Details

• Type: Secondment/Fixed Term Contract until August 2026
• Working Pattern: Hybrid approach, up to 2 days in the office (Wednesdays & Thursdays), balancing personal needs and business requirements
• Location: London Head Office, Pimlico

What are we looking for?

The successful candidate will forecast, identify risks and opportunities in trading performance, and provide analysis and recommendations based on previous trading data to maximize opportunities and minimize risks.

As E-Commerce Category Growth Manager, you will use your expertise to influence decision-making and prioritization across Commercial, Digital, and Customer teams. You will monitor performance and external benchmarks to highlight risks and opportunities, and work on improving assortment, pricing, customer journeys, and marketing tactics.

Collaborations

• Commercial Category Teams: Buying & Merchandising
• Digital Marketing
• Trade Marketing
• Trade Planning & Optimisation / PLO
• Insight & Analytics
• External Brands
• Retail

Essential Skills and Experience

• Experience in E-Commerce, understanding how to influence conversion, traffic, and AOV
• Strong data analysis skills, comfortable interpreting complex data and providing clear recommendations
• Strong commercial acumen
• People management experience
• Influencing skills and stakeholder relationship building
• Collaborative team player capable of working in a matrix environment
• Understanding of the conversion funnel and influencing availability, price, and product range
• Ability to interpret data and translate into insights and actions
• Stakeholder management skills, including working with leadership, marketing, and retail teams

Desirable Skills and Experience

• Proficiency in Boxi and Adobe Analytics
• Category knowledge and experience

About The Partnership

We're the UK's largest employee-owned business, home to John Lewis and Waitrose. We are driven by our purpose to build a happier world, focusing on retail excellence, innovation, and diversification. We foster a culture of ownership, kindness, respect, and inclusivity, where everyone can thrive and grow both personally and collectively.

Important Points to Note

Some roles may require pre-employment vetting, including DBS checks and financial probity assessments. We encourage early applications as vacancies may close early due to high interest. We support flexible working arrangements to promote work-life balance, including flexible hours, job sharing, or shorter contracts. Please discuss your needs with the hiring manager during your interview.