E-Commerce Assistant

Williams Medical; Rhymney; On-site; GBP 25,000 - 30,000; Full time

Job summary

A healthcare company in Rhymney is seeking an E-commerce Trading Assistant to enhance online sales across various channels. The successful candidate will manage product listings, execute promotions, and monitor performance metrics. This entry-level position is ideal for individuals with 1–3 years of e-commerce experience, particularly in managing online marketplaces such as Amazon and eBay. The role offers an excellent opportunity for growth within a digitally evolving healthcare environment.

Qualifications

• 1–3 years of experience in e-commerce or digital merchandising.
• Experience with SAP Commerce or similar platforms.
• Proficiency in Excel/Google Sheets.

Responsibilities

• Maintain product listings, ensuring accuracy.
• Execute promotions and pricing changes.
• Monitor performance and provide reporting insights.

Skills

E-commerce trading experience

Data management

Analytical skills

Social commerce knowledge

Excel/Google Sheets proficiency

Tools

SAP Commerce

PIM systems

E-commerce platforms (Amazon, eBay)

Job description

As an E-commerce Trading Assistant, you will play a central role in driving online sales performance across Primary Care UK’s owned and third-party digital channels. You will support the optimisation of trading activity, ensure product data accuracy, manage pricing and promotions, and contribute to the daily commercial operation of our SAP Commerce platform, online marketplaces, and emerging social commerce channels.

Your work will directly influence revenue, customer experience, and operational efficiency as we continue to expand our digital presence within the primary care and trauma sector. This is an excellent opportunity for someone with e-commerce experience looking to deepen their trading and marketplace expertise in a digitally evolving healthcare business.

Responsibilities

E-commerce Trading and Execution

• Maintain and enhance product listings across SAP Commerce and PIM systems, ensuring accuracy of product data, pricing, categorisation, and compliance
• Execute trading activity such as promotions, price changes, and product launches in collaboration with the e-commerce, commercial, and marketing teams
• Monitor stock levels and liaise with supply chain to reduce out-of-stock listings and maintain availability
• Review category and product-level performance data, identifying underperformance and recommending improvements
• Conduct competitor benchmarking to support pricing decisions and identify commercial opportunities

Marketplace and Social Commerce Management

• Support the management and optimisation of online marketplaces including Amazon and eBay
• Assist in the creation, optimisation, and ongoing monitoring of listings to enhance visibility, Buy Box competitiveness, and conversion
• Contribute to the growth of social commerce channels such as TikTok Shop and Instagram Shopping by maintaining accurate listings and supporting campaign activity
• Ensure branding, product content, and compliance standards are upheld across all marketplace and social platforms

Merchandising and Product Presentation

• Work with content and design teams to ensure that product imagery, copy, and categorisation meet quality and merchandising standards
• Apply conversion-led merchandising techniques to enhance discoverability and improve customer journeys
• Support SEO-focused product content creation and optimised taxonomy structures across platforms

Performance Monitoring and Reporting

• Use platform analytics and reporting tools to monitor performance across products, categories, and channels
• Provide insights to inform promotional planning, trading strategies, and range decisions
• Maintain dashboards and report key trading metrics to relevant stakeholders

Qualifications

• 1–3 years’ experience in an e-commerce trading, marketplace management, or digital merchandising role
• Experience working with SAP Commerce (Hybris) or a similar enterprise e-commerce platform
• Familiarity with PIM systems and structured product data workflows
• Experience working with online marketplaces (Amazon, eBay) and/or social commerce channels (TikTok Shop, Instagram Shopping)
• High attention to detail with the ability to manage large product catalogues and complex data sets
• Strong Excel or Google Sheets skills including pivot tables, lookups, and common formulas
• Clear communication skills and the ability to collaborate across commercial, marketing, supply chain, and customer service teams
• A proactive, analytical mindset and a commitment to accuracy and continuous improvement

Bonus Points

• Experience using AI tools for e-commerce (e.g. AI-driven product tagging, automated content generation)
• Understanding of conversion rate optimisation (CRO) and digital merchandising best practices
• Interest in healthcare or medical product categories
• Awareness of SEO and product discoverability techniques within trading platforms

Key Performance Measurements

• Sales Growth: Revenue performance across owned and third-party platforms
• Data Accuracy: Accuracy of product listings, pricing, and stock status
• Trading Efficiency: Successful execution of promotions, pricing updates, and new product launches
• Channel Performance: Marketplace and social commerce contribution to overall sales
• Platform Health: Reduction in product data issues, errors, and customer complaints
• Operational Impact: Improved coordination with supply chain, customer service, and marketing

Seniority level

Entry level

Employment type

Full-time

Job function

Medical Equipment Manufacturing