E-com and Own Web-Shop Manager

Miele GBIE; Abingdon; On-site; GBP 48,000 - 56,000; Full time

Job summary

A premium appliance company in Abingdon is seeking an E-Commerce and Own Web-Shop Manager to lead their online strategy. The successful candidate will drive performance, enhance customer experiences, and optimize conversion rates. Ideal for those with strong e-commerce and digital marketing backgrounds, the role offers a salary up to £48,000 and a collaborative work environment.

Benefits

Competitive benefits package

Personal development opportunities

Qualifications

• Significant experience in e-commerce with a track record of driving conversion, sales and brand recognition.
• Ability to manage and collaborate with a variety of stakeholders up to SLT both internally and externally.
• Willingness to travel.

Responsibilities

• Take full accountability for the webshop, driving performance and customer satisfaction.
• Embed best-in-class design principles for customer experiences.
• Champion continuous improvement through A/B testing and SEO.
• Collaborate with digital and IT teams for seamless platform performance.
• Harness web analytics to uncover trends for strategy.
• Identify commercial opportunities and optimization.

Skills

Customer centric

Commercial mindset

E-commerce experience

Digital marketing expertise

Strong communication skills

Education

Degree in Marketing or Digital Marketing

Job description

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E-com and Own Web-Shop Manager, Abingdon

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Client:

Location:

Abingdon, United Kingdom

Job Category:

Other

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EU work permit required:

Yes

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Job Reference:

0e6f524962c0

Job Views:

6

Posted:

12.08.2025

Expiry Date:

26.09.2025

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Job Description:

We all have a responsibility to do everything we can to ensure a brighter, more sustainable future - from the largest multinational to the smallest family home.

'Immer Besser' defines Miele's commitment to always do better in everything we do. It keeps motivating us to make better, smarter appliances so the homes and businesses they serve become more sustainable, from one generation to the next.

E-Commerce and Web-Shop Manager

Do you want to lead the E-Commerce and Webshop strategy for Miele across the UK? We’re hiring an E-Commerce and Web-Shop Managerin Abingdon, Oxfordshire to join our Brand, Media and Communicationsteam.We strive to make our workplace and culture as future proof as our world-renowned products. Come and join a team that has been evolving since 1899 and help us to continue achieving our philosophy of being ‘Immer Besser’.

Miele is a world leader in the production of premium domestic and commercial appliances. At Miele, we take immense pride not only in the quality of our appliances, but all aspects of our premium customer and employee experiences

In your new role

Reporting to the Head of Brand, Media and Communications you willimplement andlead thestrategy on Miele's webshop across the UK market. Focused on brand building and our CX / UX approach, you will couple this with a focus on sales and conversion all coming together to provide best-in-class premium customer experiences through our Miele Webshop. In addition to this you will own and execute our local SEO strategy, optimising meta tags and content to meet local market demands and preferences.

Your significant commercial acumen and technical e-commerce expertise allows you to communicate effectively with senior stakeholders up to SLT and lead on cross-functional projects relating to your expertise across a UK setting.

Job responsibilities:

• Strategic Ownership: Take full accountability for our own webshop—driving performance, brand equity, and customer satisfaction. Maximise opportunity for conversion, brand awareness and sales.
• CX/UX Leadership: Embed best-in-class design and experience principles to deliver intuitive, elegant, and frictionless customer experiences.
• Conversion & Content Optimisation: Champion a culture of continuous improvement through A/B testing, dynamic content, and SEO excellence.
• Technical Partnership & Innovation: Collaborate across central digital and IT teams to ensure seamless platform performance, analytics, and security.
• Insights-Driven Growth: Harness web analytics to uncover trends, translate behaviour into opportunity, influence future strategies and communicate these clearly and effectively to senior stakeholders up to SLT level.
• Optimise Commerciality:Utilise your technical expertise andanalytical capabilities to identify commercial opportunities and optimisation.
  
• Champion anOmnichannel Customer Experience:Work with experts and stakeholders, internally and externally, to maximise an Omnichannel opportunitiesto drive premium customer experiences

Skills and Competencies:

• Customer centric with a demonstrable commercial mindset highlighting experience in maximising opportunities and championing propositions to senior stakeholders.
• Educated to a degree level in a relevant discipline (Marketing, Digital Marketing) or with equivalent expertise in digital marketing
• Significantexperience in e-commerce with a track record of driving conversion, sales and brand recognition.
• Broad and up-to-date expert knowledge across digital marketing
• Demonstratable application of strong business accumen and commercial awareness in a strategic context.
• Ability to manage and collaborate with a variety ofstakeholders up to SLT both internally and externally.
• Strong communication skills (fluent in English)
• Willingness to travel

What to expect from us:

In addition to a strong commitment to your personal development and growth, we can offer you a salary of up to £48,000 plus a competitive benefits package.

With Miele you can truly develop yourself, pursue your own career path, stay with us for the long term and help us reach higher levels of customer delight. We want you to feel you can join a team where we will help you reach your potential, own your career path, be respected and perform at your best.

Alongside your existing skills and experience, we’re looking for engaged team players who will collaborate, innovate and use their passion to drive an exceptional customer experience at every touchpoint.

Please apply below by sharing your CV. It would also be great to hear why this role at Miele and what makes you stand out.

This role closes for applications:17/08/2025 however please note it may close sooner depending on applications, so we encourage you to submit your application as soon as possible.