E-Billing Assistant

DAC Beachcroft; Bristol; On-site; GBP 30,000 - 50,000; Full time

Job summary

An established industry player is seeking a detail-oriented professional to join their Business Services team in Bristol. This role focuses on the accurate submission of bills and query resolution, ensuring compliance with client guidelines and internal policies. You will be responsible for maintaining bill statuses, attending meetings to address challenges, and providing feedback for process improvement. The ideal candidate will possess e-billing experience in a legal environment, strong communication skills, and a proactive approach to problem-solving. Join a dynamic team where your contributions will enhance operational efficiency and client satisfaction.

Qualifications

• Experience in an e-billing function within a law firm is highly advantageous.
• Exceptional attention to detail and strong communication skills.

Responsibilities

• Ensure client guidelines and timescales are met during the submission process.
• Provide regular updates on volume stats to key stakeholders.

Skills

E-Billing Experience

Attention to Detail

Communication Skills

Problem Solving

Job description

Department: Business Services - Finance

Location: Bristol

Description

The role will be responsible for the accurate submission of bills to clients, query resolution and identifying areas of improvement whether process or training.

Key Responsibilities

• Ensuring client guidelines and specified timescales are met as well as firm policies are followed during the submission process.
• Checking approved bills against the e-billing platform's approval form to ensure accuracy and feeding back for resolution where incorrect and submission of approved bills to claims handler.
• Ensuring individual bill status's are kept up to date at all times and that the end to end process is achieved within allotted timescales.
• Attend weekly 1-2-1 meetings with Team Manager to discuss success's and any sticking points preventing the loading of invoices.
• Monthly meetings with client relationship partners to discuss any issues preventing successful completion of process.
• Internal and external query resolution meeting set SLAs.
• Providing feedback to E-Billing Team Manager on process changes or training requirements to ensure effective end to end processing.
• Providing regular updates to the E-Billing Team Manager and key stakeholders on volume stats.
• Assisting on any project based tasks where accuracy and attention to detail are paramount.
  
  

Skills, Knowledge & Expertise

• Experience of working in an e-billing function in a law firm environment is highly advantageous.
• Exceptional attention to detail.
• Strong communication skills.
• Ability to be productive without oversight.
• Proactive approach to problem solving.