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E-Billing Assistant

DAC Beachcroft Dublin

Bristol

On-site

GBP 28,000 - 40,000

Full time

30+ days ago

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Job summary

A leading company in the legal field seeks an e-billing professional to oversee the accurate billing process to clients in Bristol. The role emphasizes responsibility for compliance with guidelines and proactive problem-solving to enhance process efficiency and client satisfaction.

Qualifications

  • Experience in an e-billing function in a law firm is highly advantageous.
  • Proactive approach in problem solving.
  • Exceptional detail orientation required.

Responsibilities

  • Responsible for the accurate submission of bills to clients and resolving queries.
  • Ensure compliance with client guidelines and internal policies during submission.
  • Regular communication with stakeholders to ensure success and address issues.

Skills

Attention to detail
Strong communication skills
Problem solving
Productivity without oversight

Job description

Department: Business Services - Finance

Employment Type: Permanent

Location: Bristol

Description

The role will be responsible for the accurate submission of bills to clients, query resolution and identifying areas of improvement whether process or training.

Key Responsibilities

  • Ensuring client guidelines and specified timescales are met as well as firm policies are followed during the submission process.
  • Checking approved bills against the e-billing platform's approval form to ensure accuracy and feeding back for resolution where incorrect and submission of approved bills to claims handler.
  • Ensuring individual bill status's are kept up to date at all times and that the end to end process is achieved within allotted timescales.
  • Attend weekly 1-2-1 meetings with Team Manager to discuss success's and any sticking points preventing the loading of invoices.
  • Monthly meetings with client relationship partners to discuss any issues preventing successful completion of process.
  • Internal and external query resolution meeting set SLAs.
  • Providing feedback to E-Billing Team Manager on process changes or training requirements to ensure effective end to end processing.
  • Providing regular updates to the E-Billing Team Manager and key stakeholders on volume stats.
  • Assisting on any project based tasks where accuracy and attention to detail are paramount.

Skills, Knowledge & Expertise

  • Experience of working in an e-billing function in a law firm environment is highly advantageous.
  • Exceptional attention to detail.
  • Strong communication skills.
  • Ability to be productive without oversight.
  • Proactive approach to problem solving.
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