E-Billing Assistant

DAC Beachcroft Dublin; Bristol; On-site; GBP 28,000 - 40,000; Full time

Job summary

A leading company in the legal field seeks an e-billing professional to oversee the accurate billing process to clients in Bristol. The role emphasizes responsibility for compliance with guidelines and proactive problem-solving to enhance process efficiency and client satisfaction.

Qualifications

• Experience in an e-billing function in a law firm is highly advantageous.
• Proactive approach in problem solving.
• Exceptional detail orientation required.

Responsibilities

• Responsible for the accurate submission of bills to clients and resolving queries.
• Ensure compliance with client guidelines and internal policies during submission.
• Regular communication with stakeholders to ensure success and address issues.

Skills

Attention to detail

Strong communication skills

Problem solving

Productivity without oversight

Job description

Department: Business Services - Finance

Employment Type: Permanent

Location: Bristol

Description

The role will be responsible for the accurate submission of bills to clients, query resolution and identifying areas of improvement whether process or training.

Key Responsibilities

• Ensuring client guidelines and specified timescales are met as well as firm policies are followed during the submission process.
• Checking approved bills against the e-billing platform's approval form to ensure accuracy and feeding back for resolution where incorrect and submission of approved bills to claims handler.
• Ensuring individual bill status's are kept up to date at all times and that the end to end process is achieved within allotted timescales.
• Attend weekly 1-2-1 meetings with Team Manager to discuss success's and any sticking points preventing the loading of invoices.
• Monthly meetings with client relationship partners to discuss any issues preventing successful completion of process.
• Internal and external query resolution meeting set SLAs.
• Providing feedback to E-Billing Team Manager on process changes or training requirements to ensure effective end to end processing.
• Providing regular updates to the E-Billing Team Manager and key stakeholders on volume stats.
• Assisting on any project based tasks where accuracy and attention to detail are paramount.
  
  

Skills, Knowledge & Expertise

• Experience of working in an e-billing function in a law firm environment is highly advantageous.
• Exceptional attention to detail.
• Strong communication skills.
• Ability to be productive without oversight.
• Proactive approach to problem solving.