E-Bike Service Agent

TN United Kingdom; Cambridge; Hybrid; GBP 22,000 - 30,000; Full time

Job summary

Join a forward-thinking company as an E-Biker, where you'll be pivotal in eco-friendly delivery operations. This hybrid role combines cycling and driving, ensuring timely and safe deliveries while providing exceptional customer service. With a focus on sustainability, you'll enjoy a supportive work environment that values your contributions. If you have a valid driving license, strong communication skills, and a passion for fitness, this position offers a great work-life balance and opportunities for career progression. Apply today to make a difference in the community!

Benefits

Competitive Basic Salary

Enhanced Maternity and Adoption Leave

Pension

Discounted Car Hire Rates

20% Discount on Mobile Contracts

Confidential Legal Support

Career Progression Opportunities

Eco-Friendly Work Environment

Qualifications

• Full, valid, clean driving licence with a minimum of 4 years of driving experience.
• Good organization and planning skills are essential.

Responsibilities

• Complete deliveries and collections of vehicles as per delivery instructions.
• Plan safe cycle travel routes and ensure road safety.

Skills

Customer Service

Road Safety Knowledge

Communication Skills

Problem-Solving Skills

Organizational Skills

Flexibility

Physical Stamina

Tools

GPS Devices

Mobile Applications

Job description

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Europcar is the European car and van rental leader with a premium positioning.

Join our team as an E-Biker, where you'll play a crucial role in our eco-friendly delivery and collection operations.

This hybrid position involves using electric bikes and driving various vehicles. The foldable E-Bike ensures efficient deliveries and collections. Responsibilities include providing excellent customer service, planning safe travel routes, and ensuring timely deliveries. Success as a Europcar E-Biker requires fitness, knowledge of road safety, and exceptional communication and problem-solving skills.

A full, valid, clean driving licence with a minimum of 4 years of driving experience is essential.

Operating hours are Monday to Friday (0800-1800) and Saturday (0800-1300), offering a great work-life balance with no evening work or Sundays required.

What we can offer you:

• Competitive Basic Salary
• Enhanced Maternity and Adoption Leave (subject to service and earning qualifications)
• Pension
• Discounted car hire rates across our network
• 20% discount on EE mobile phone contracts*
• Confidential legal and support service through BUPA
• Career progression and development
• Eco-friendly and active work environment

*forms part of current non contractual benefit offering

Main tasks and responsibilities:

• Complete deliveries and collections of our vehicles over specified locations as per the delivery instructions provided by the office team
• Ensure the safety of yourself, pedestrians, and other road users while navigating delivery routes
• Carefully planning safe cycle travel routes to ensure you are complying with road safety regulations
• Obtaining customer's signatures upon completion of each delivery and collection to confirm receipt of the vehicle
• Maintaining an accurate record of cars being delivered to our customer via our delivery and collection mobile application
• Perform basic maintenance on the E-Bike and report any issues promptly
• Regularly communicating with the office team to provide delivery and collection updates and receive remote instructions for new tasks

Good organisation and planning skills

Flexibility in your working hours

Ability to work as a team

Good physical stamina and overall fitness

Communicate clearly, verbally and in writing

Confidence with using GPS devices and mobile phone applications

Positive attitude and professional appearance

If you believe you have what it takes to become a successful E-Biker within Europcar, then please apply today!

Agencies - Please do not send any speculative candidates or CVs in response to this advert. The Company will not accept any terms and conditions based on speculative applications being sent.