Dynamics Tester

Ports North; Greater London; On-site; GBP 67,000 - 88,000; Full time

Job summary

Ports North is seeking an experienced Manual QA Engineer with strong Microsoft Dynamics 365 CRM expertise to join a major enterprise transformation programme in a highly regulated environment. The role entails designing and executing comprehensive test strategies across CRM modules and related automation, with a focus on quality and traceability.

You will validate Dynamics 365 configurations, test Dataverse entities, Power Automate flows, and security roles, while creating detailed test cases

Qualifications

• 5+ years of manual QA/testing experience, with emphasis on Dynamics 365 CRM workflows.
• Experience testing Dynamics 365 modules: Sales, Customer Service, Marketing and Customer Insights Journeys.
• Knowledge of Dataverse, Power Automate, Business Process Flows and Security Roles.
• Strong defect management using Azure DevOps or Jira.

Responsibilities

• Design and execute functional, regression, integration, UAT and end-to-end testing for Dynamics 365 CRM.
• Test onboarding, lead management, marketing automation and customer service workflows.
• Validate Customer Insights Journeys, including segments, email campaigns, triggers and consent management.

Skills

Manual QA

Quality mindset

Tools

Microsoft Dynamics 365 CRM

Dataverse

Power Automate

Business Process Flows

Security Roles

Azure DevOps

Jira

Job description

Location: London - Hybrid, 3 days per week onsite
Contract: 12 months
Rate: Up to £420 per day, Inside IR35

We are looking for an experienced Manual QA Engineer with strong Microsoft Dynamics 365 CRM expertise to join a major enterprise transformation programme within a highly regulated environment.

Key Responsibilities

• Design and execute functional, regression, integration, UAT and end-to-end testing for Microsoft Dynamics 365 CRM.
• Test customer onboarding, lead management, marketing automation and customer service workflows.
• Validate Customer Insights - Journeys, including customer segments, email campaigns, triggers, consent management and marketing journeys.
• Test Dataverse entities, Power Automate flows, Business Process Flows, Forms, Views and Security Roles.
• Validate Dynamics 365 configurations, customisations and integrations with downstream systems.
• Create and maintain detailed test cases, test data and traceability documentation.
• Identify, document and manage defects using Azure DevOps or Jira.

Essential Experience

• 5+ years' experience in Manual QA/testing, with significant hands-on Microsoft Dynamics 365 CRM experience.
• Strong testing experience across Dynamics 365 modules such as Sales, Customer Service, Marketing and Customer Insights - Journeys.
• Experience testing customer journeys and marketing automation, including triggers and consent management.
• Good knowledge of Dataverse, Power Automate, Business Process Flows and Security Roles.
• Strong experience designing test cases and managing defects using Azure DevOps or Jira.
• Strong understanding of functional, regression, integration and end-to-end testing.