Dynamics CRM Functional Consultant Latimer, CLARION HOUSING GROUP LIMITED

Guardian Jobs; Norwich; Hybrid; GBP 33,000 - 55,000; Full time

Job summary

A leading job platform is seeking a Dynamics CRM Functional Consultant for a full-time position. The role requires knowledge of Microsoft Dynamics 365 Customer Insights and involves supporting the Dynamics Sales and Marketing systems. Candidates will log support tickets, engage with customers, and help implement new solutions. This entry-level position offers hybrid working across England with a salary range of £33,593 to £54,704 per annum.

Qualifications

• Working knowledge of Microsoft Dynamics 365 Customer Insights.
• Ability to troubleshoot and resolve support calls.
• Experience in training end users and producing training materials.

Responsibilities

• Log, triage, and resolve support tickets.
• Engage with customers and promote new features.
• Help design and implement new solutions.

Skills

Microsoft Dynamics 365 Customer Insights

Business Process Flows

Troubleshooting

Training end users

Job description

Dynamics CRM Functional Consultant Latimer, CLARION HOUSING GROUP LIMITED

Join to apply for the Dynamics CRM Functional Consultant Latimer, CLARION HOUSING GROUP LIMITED role at Guardian Jobs

Job Details

• Location: Hybrid with flexible base location
• London: £36,469 to £54,704 per annum
• National: £33,593 to £50,389 per annum
• Hours: 36 hours per week - flexible options considered
• Contract Type: Permanent

About the Role

We're seeking a candidate with working knowledge of Microsoft Dynamics 365 Customer Insights - Journeys (Real Time) to support our Dynamics 365 Sales and Marketing systems.

Your responsibilities will include logging, triaging, and resolving support tickets, keeping customers informed, and ensuring systems are up-to-date with supplier releases.

You will engage with customers, promote new features, monitor the Dynamics Sales and Marketing estate, and manage changes safely following our processes.

Using your knowledge of Business Process Flows within Dynamics, you will help design and implement new solutions under guidance from technical leads and architects.

If you can troubleshoot and resolve support calls, act as the 3rd line of support, train end users, and produce training materials, we want to hear from you!

Benefits and Working Arrangements

This role offers hybrid working, with base locations across England and flexible arrangements. Occasional travel to offices may be required.

Please review the full role profile on our website before applying. Salaries are starting points; we are committed to rewarding dedication and providing supportive benefits.

Application Details

Closing date: Wednesday 20th August 2025 at midnight.

Applicants must be eligible to work in the UK; visa sponsorship is not available. Residency in England or Wales is required.

Additional Information

This is a full-time, entry-level position in Consulting, IT, and Sales within the Advertising Services industry.

For more about us and our benefits, click 'apply' to visit our website.