Dynamics 365 CRM Developer

Experis - ManpowerGroup; London; On-site; GBP 50,000 - 80,000; Full time

Job summary

A leading company in the technology sector is seeking a skilled Dynamics 365 CRM Developer in London. The successful candidate will implement a new CRM system, ensuring robust security and smooth integration with Outlook and SharePoint. This role demands SC clearance and experience in full lifecycle implementations, making it an exciting opportunity for a collaborative professional.

Qualifications

• Demonstrable experience delivering full lifecycle Dynamics 365 CRM implementations.
• Strong knowledge of Dynamics 365 Sales, Customer Service, and Power Platform.
• In-depth understanding of Dynamics 365 security model.

Responsibilities

• Delivering Dynamics 365 CRM implementation on a greenfield location.
• Design and implement security roles and access controls.
• Provide coaching and knowledge transfer to internal teams.

Skills

Dynamics 365 CRM

Customization

Integration

Security roles

Stakeholder engagement

Communication skills

Job description

Job title: Dynamics 365 CRM Developer

Contract: 20 days

Location: London (Onsite X5 per week)

Overview

We are seeking a skilled SC cleared Dynamics 365 CRM Developer to deliver a new CRM system

which will be a new Dynamics cloud service. This includes system and environment configuration,

customisation, and integration. The successful candidate will work from a defined set of

requirements and use cases to deliver a fully functional solution that supports contact and

interaction management, integrates with Outlook and SharePoint, and enforces robust security

and access controls. They will work closely with a member of our internal team providing

guidance and knowledge transfer throughout the project to ensure they can maintain and

enhance the system post-implementation.

Key Responsibilities

• Delivering all aspects of a Dynamics 365 CRM implementation on a greenfield location.
• Translate business requirements into the required configuration, customisation and

overall layout of Dynamics to turn an out-of-the-box set of generic components into a

customised business tool.

• Customise objects, forms and general layout as required to deliver to the requirements.
• Set up and manage contact records, interaction tracking, and Outlook email integration.
• Design and implement security roles, business units, and access controls to ensure

appropriate data visibility across teams.

• Work collaboratively with an internal team member, providing coaching, documentation,

and hands-on knowledge transfer to build internal capability.

• Develop workflows, dashboards, and reports to support stakeholder engagement and

operational insight.

• Ensure the system is maintainable and adaptable for future enhancements by the internal

team.

Essential Skills & Experience

• Demonstrable experience delivering full lifecycle Dynamics 365 CRM implementations.
• Strong knowledge of Dynamics 365 Sales, Customer Service, and Power Platform (Power

Apps, Power Automate).

• Experience integrating Dynamics 365 with Outlook/Exchange for email tracking and

activity logging.

• In-depth understanding of the Dynamics 365 security model, including:

o Role-based access control

o Business unit hierarchies

o Team and user-level permissions

o Field-level security

• Ability to explain technical concepts clearly and support knowledge transfer to nonexpert

users.

• Familiarity with Dataverse, data modelling, and entity relationships.
• Strong interpersonal and communication skills, with a collaborative and supportive

working style.

• Familiarity with Microsoft Entra ID and Microsoft 365 security integration.
• Ability to plan and schedule the full deliverable requirement and track progress against

that plan.

• Experience in setting up associated project products such as development and

production environments and advise on release and change control.

• Ability to produce clear, comprehensive documentation of the system's configuration and

customisations to support internal maintenance and future development.

• SC clearance is essential