Dynamics 365 CE Support Analyst

Nigel Frank International; Doncaster; Hybrid; GBP 44,000 - 52,000; Full time

Job summary

A leading CRM consultancy in Doncaster is seeking a Dynamics 365 CE Application Analyst to provide essential support and contribute to transformation projects. The ideal candidate will have strong experience in Dynamics CRM, troubleshooting skills, and the ability to customize systems. This hybrid role offers a competitive salary up to £52k and benefits including a bonus and private medical care.

Benefits

Competitive starting salary

Annual bonus

Private medical care

Qualifications

• Strong experience with Dynamics CRM focusing on customer engagement.
• Ability to troubleshoot application issues effectively.
• Hands-on experience in application deployment.

Responsibilities

• Provide 1st/2nd line support for Dynamics 365 applications.
• Contribute to transformation projects for customer experience improvement.
• Carry out customisations and system configurations.

Skills

Dynamics CRM experience

Application troubleshooting

Application analysis

Customisations and configurations

Analytical approach

Technical documentation

Job description

Overview

Dynamics 365 CE Application Analyst - Hybrid - (Doncaster, 2 days a week)

Join an established, forward-thinking Dynamics 365 CRM end user providing 1st/2nd line support whilst also contributing to transformation projects to improve customer experience.

Responsibilities and Skills

• Strong experience working with Dynamics CRM, with a focus on customer engagement and Power Platform.
• Troubleshoot and resolve application-related issues.
• Hands-on experience in application analysis and deployment in Dynamics 365 CE.
• Ability to carry out some customisations and system configurations.
• An analytical approach to work, with strong organisational skills
• Confident writing, functional and technical documents.

Benefits

• Starting Salary - up to £52k dependant on experience
• Annual Bonus
• Private Medical Care
• Plus much more