Dynamics 365 CE/ CRM Business Systems Analyst

ZipRecruiter; London; Hybrid; GBP 60,000; Full time

Job summary

An established industry player is seeking a skilled Business Systems Analyst with expertise in Dynamics 365 CE/ CRM. This exciting role offers the opportunity to engage in innovative customization and integration projects within a collaborative environment. You will be responsible for system analysis, stakeholder engagement, and ensuring effective CRM operations. With a hybrid working model and great growth prospects, this position is perfect for those looking to make a significant impact while enjoying a modern office atmosphere. If you are ready to take the next step in your career, this opportunity is for you!

Benefits

Comprehensive employee benefits package

Modern state-of-the-art offices

Great in-office perks

Brilliant transport links

Dynamic, collaborative team environment

Qualifications

• Strong understanding of Dynamics 365 CE/ CRM, especially the Sales module.
• End-to-end project life cycle skills with strengths in analysis and documentation.

Responsibilities

• Conduct system analysis, gather requirements, and map processes.
• Create functional design documentation and coordinate with development teams.

Skills

Dynamics 365 CE/ CRM

Power Platform

Power Automate

Power Apps

Communication Skills

Stakeholder Engagement

Job description

Job Description

Dynamics 365 CE/ CRM Business Systems Analyst

I am actively seeking an experienced Business Systems Analyst, with hands-on expertise in Dynamics 365 CE/ CRM, for a fantastic new role with a reputable global manufacturer. My client has a range of innovative customisation, integration, and roll-out projects planned around their business-critical Dynamics 365 CE environment - the role provides the chance to work within a multi-team on an interesting programme, with brilliant growth prospects.

My client offers a hybrid working model, with a requirement for 2 days per week working from modern North London offices.

Role & Responsibilities

1. System analysis, requirement gathering, process mapping and functional system design
2. Creation of functional design documentation and coordinating closely with dev teams on tech requirements
3. System customisation/ configuration (utilising Power Platform/ Power Automate/ Power Apps)
4. Functional system testing and key user training
5. Product Ownership - providing ongoing management of solution and ensuring CRM environment is operating effectively for users

Skills & Qualifications

1. Strong functional understanding of Dynamics 365 CE/ CRM - particularly the Sales module
2. End-to-end project life cycle skills, with strengths in process/ requirement analysis, conducting workshops, documentation
3. Power Platform/ low code system customisation skills (inc. skills in Power Platform, creating Power Automate flows, developing Power Apps)
4. Confident communication/ stakeholder & user engagement skills

Benefits

1. A competitive base salary up to £60,000
2. Comprehensive employee benefits package
3. Modern state-of-the-art offices with great in-office perks and brilliant transport links
4. Dynamic, collaborative team environment, with excellent progression prospects

Interested? Apply today for more details!