Dynamics 365 CE/ CRM Business Systems Analyst

ZipRecruiter; London; Hybrid; GBP 48,000 - 58,000; Full time

Job summary

A reputable global manufacturer is seeking an experienced Dynamics 365 CE/ CRM Business Systems Analyst in London. You will analyze systems, gather requirements, and ensure effective CRM operations. This role offers a competitive salary up to £57,500 and the chance to work in a dynamic team within a hybrid model. Interested candidates should reach out for more opportunities.

Benefits

Competitive base salary up to £57,500

Comprehensive employee benefits package

Modern state of the art offices

Dynamic, collaborative team environment

Qualifications

• Proven experience with Dynamics 365 CE/ CRM, particularly the Sales module.
• Experience in process/ requirement analysis and documentation.
• Ability to conduct workshops and engage stakeholders.

Responsibilities

• Conduct system analysis and requirement gathering.
• Create functional design documentation and coordinate with dev teams.
• Perform system customisation and functional testing.

Skills

Strong functional understanding of Dynamics 365 CE/ CRM

End to end project life cycle skills

Power Platform/ low code system customisation skills

Confident communication/ stakeholder & user engagement skills

Tools

Power Platform

Power Automate

Power Apps

Job description

Job Description

Dynamics 365 CE/ CRM Business Systems Analyst

Job Description

I am actively seeking an experienced Business Systems Analyst, with hands on expertise in Dynamics 365 CE/ CRM, for a fantastic new role with a reputable global manufacturer. My client has a range of innovative customisation, integration and roll out projects planned around their business critical Dynamics 365 CE environment - the role provides the chance to work within a multi- team on an interesting programme, with brilliant growth prospects.

My client offers a hybrid working model, with requirement for 2 days per week working from modern North London offices.

Role & Responsibilities

• System analysis, requirement gathering, process mapping and functional system design




• Creation of functional design documentation and coordinating closely with dev teams on tech requirements




• System customisation/ configuration (utilising Power Platform/ Power Automate/ Power Apps)




• Functional system testing and key user training




• Product Ownership - providing ongoing management of solution and ensuring CRM environment is operating effectively for users

Skills & Qualifications

• Strong functional understanding of Dynamics 365 CE/ CRM - particularly the Sales module




• End to end project life cycle skills, with strengths in process/ requirement analysis, conducting workshops, documentation




• Power Platform/ low code system customisation skills (inc. skills in Power Platform, creating Power Automate flows, developing Power Apps)




• Confident communication/ stakeholder & user engagement skills

Benefits

• A competitive base salary up to £57,500




• Comprehensive employee benefits package




• Modern state of the art offices with great in office perks and brilliant transport links




• Dynamic, collaborative team environment, with excellent progression prospects

Interested? Apply today for more details!

To discuss this exciting opportunity in more detail within the Dynamics 365 CE/ CRM market, please contact Nick Butter by phone on 0191 338 7564 or send your current CV to [e-mail].

Nigel Frank International is the global leading Microsoft Dynamics Recruitment firm, providing the most Dynamics 365 CE/ CRM opportunities within the global market. Dealing with both Microsoft Gold Partners and End Users, our specific Microsoft Dynamics 365 CE/ CRM team specialise in the highest amount of exclusive live roles within the UK market, enabling us to match your requirements with a broad range of exciting opportunities. Our client relationships have been built up through our extensive knowledge and experience within the industry, with clients using our service time and again for the best experience within the Dynamics 365 CE/ CRM market.

I am interested in speaking to any Dynamics candidate who is seeking their next career move, and can ensure complete confidentiality in the process. To talk further about exclusive live opportunities in the UK Dynamics 365 CE/ CRM market, please contact me ASAP.

0191 338 7564 or via email [e-mail]

CRM/ DYNAMICS CRM/ CUSTOMER ENGAGEMENT/ DYNAMICS 365/ CONSULTANT/ IMPLEMENTATION/ POWER PLATFORM