Dynamics 365 CE Business Analyst

Nigel Franks International; United Kingdom; Hybrid; GBP 50,000 - 65,000; Full time

Job summary

A leading recruitment agency is seeking a Business Analyst for D365 CE implementations across the UK. The role involves collaborating with technical teams, conducting process mapping, and delivering post-go-live support. Candidates should have proven experience in D365 CE, strong stakeholder engagement skills, and an understanding of Power Platform tools. The position offers a competitive salary and a flexible, hybrid working model.

Benefits

Starting Salary: £50k-£65k

Flexible, hybrid working model

Life Assurance

Health Insurance

Qualifications

• Proven experience as a Business Analyst delivering D365 CE and Power Platform solutions.
• Strong understanding of Power Apps, Power Automate, and Dataverse within a business context.
• Skilled in stakeholder engagement, process modelling, and change management.

Responsibilities

• Collaborate with technical teams on D365 CE integrations, data migrations, and Power Platform enhancements.
• Conduct process mapping and design 'As-Is' and 'To-Be' models to support D365 CE solution implementation.
• Analyse CRM data and dashboards to provide insights and recommend process improvements.

Skills

Business Analyst

D365 CE

Power Platform

Stakeholder engagement

Process modelling

Agile methodologies

Communication skills

Job description

Overview

Business Analyst - D365 CE - UK-Wide (Hybrid - Travel to client site).

Responsibilities

• Collaborate with technical teams on D365 CE integrations, data migrations, and Power Platform enhancements.
• Conduct process mapping and design "As-Is" and "To-Be" models to support D365 CE solution implementation.
• Analyse CRM data and dashboards to provide insights and recommend process improvements.
• Support testing phases (including UAT) and create tailored user training for D365 CE and Power Platform solutions.
• Deliver post-go-live support to drive user adoption and maximise value from D365 CE implementations.

Skills & Experience

• Proven experience as a Business Analyst delivering D365 CE and Power Platform solutions.
• Strong understanding of Power Apps, Power Automate, and Dataverse within a business context.
• Skilled in stakeholder engagement, process modelling, and change management.
• Familiar with Agile and/or Waterfall methodologies in CRM/ERP project environments.
• Excellent communication skills with the ability to translate technical features into business value.

Benefits

• Starting Salary: £50k-£65k (dependent on experience)
• Flexible, hybrid working model
• Life Assurance, Health Insurance, and more!