Dynamics 365 Business Central Support Specialist

Nigel Frank International; Manchester; Remote; GBP 38,000 - 45,000; Full time

Job summary

A reputable Microsoft Partner in Manchester is seeking a Dynamics 365 Business Central Support Specialist to provide day-to-day support, troubleshoot system issues, and assist in process improvements. Candidates should have proven experience in Dynamics NAV or D365 Business Central, excellent communication skills, and a collaborative approach. The role offers a salary up to £45,000 with attractive benefits including health insurance, pension, and professional development opportunities.

Benefits

Health insurance

Pension

25 days holiday

Certified Microsoft training

Professional development

Qualifications

• Proven experience supporting Dynamics 365 Business Central or Dynamics NAV systems.
• Strengths in troubleshooting system issues and analysing requirements.
• Experience supporting the finance module of D365 BC/NAV.

Responsibilities

• Day to day support of Dynamics NAV/D365 Business Central system issues.
• Analysing/troubleshooting system issues, providing exceptional customer service.
• Involved in system process improvement projects, supporting new releases.

Skills

Proven experience supporting Dynamics 365 Business Central/ Dynamics NAV systems

Strengths in troubleshooting system issues, analysing requirements

Experience supporting the finance module of D365 BC/NAV

Expertise in third party apps such as Continia/Jet reports

Excellent communication/user & stakeholder engagement skills

Job description

Overview

Dynamics 365 Business Central Support Specialist

Job Description: I am actively seeking an enthusiastic support consultant, with experience supporting Dynamics NAV/ D365 Business Central, for a brilliant new role with a reputable Microsoft Partner. The role will involve the successful candidate playing a key part in the day to day support of a growing customer base; collaborating in a small team with great professional development prospects.

If you have experience supporting D365 Business Central from either end user or partner perspective, and looking to build on your experience on fresh projects, this could be the role for you.

Role & Responsibilities

• Day to day support of Dynamics NAV/ D365 Business Central system issues
• Analysing/ troubleshooting system issues, providing exceptional customer service
• Involved in system process improvement projects, supporting new releases
• Supporting roll out of new enhancements - monitoring UAT, providing adhoc user training
• Troubleshooting issues with 3rd party apps

Skills & Qualifications

• Proven experience supporting Dynamics 365 Business Central/ Dynamics NAV systems
• Strengths in troubleshooting system issues, analysing requirements, training on new functionality
• Experience supporting the finance module of D365 BC/ NAV
• Expertise in third party apps such as Continia/ Jet reports (preferable)
• Excellent communication/ user & stakeholder engagement skills

Benefits

• A brilliant base salary up to 45,000 (experience dependant)
• Collaborative, supportive team environment
• A wealth of attractive company benefits including health insurance, pension, 25 days holiday
• Certified Microsoft training/ professional development
• Full home based working flexibility

To discuss this exciting opportunity in more detail within the Dynamics 365 market, please apply with your current CV.