Dynamic Support Keyworker Assistant

Integrated Care System; Rugeley; On-site; GBP 23,000 - 28,000; Full time

Job summary

A health organization is seeking a Dynamic Support Keyworker Assistant in Rugeley to support children with learning disabilities and autism. The role involves coordinating care, advocating for families, and working with various stakeholders to prevent hospital admissions. Applicants from diverse backgrounds are encouraged to apply. Flexible working arrangements available.

Qualifications

• Experience of working with children and families in health, social, or education roles.
• Understanding of equality and diversity issues.
• Experience with children with learning disabilities or autism.

Responsibilities

• Assist in implementing pathways of support.
• Promote independence for young people.
• Liaise with local stakeholders.

Skills

Team player

Excellent communication skills

Commitment to positive change

Ability to work independently

Education

NVQ Level 3 / BTEC National or equivalent

Tools

Social media platforms

Job description

Go back Midlands Partnership NHS Foundation Trust

Dynamic Support Keyworker Assistant

The closing date is 17 August 2025

Are you looking for a new and exciting opportunity to be part of a developing team who are passionate about supporting children and young people with a learning disability and/or autism who are at risk of admission to a mental health hospital?

As a Dynamic Support Keyworker Assistant, you'll help young people and their families navigate complex systems, coordinate support, and advocate for personalised care -- all with the aim of preventing or shortening hospital stays. You'll work closely with young people on the Dynamic Support Register across South Staffordshire, ensuring their needs and voices are front and centre in all decisions.

You'll be a trusted point of contact for families, helping them feel heard and supported throughout their journey. You'll work with services across health, education, and social care to ensure the young person's needs are met.

This is more than a coordinating role -- it's about making sure families never feel alone in the system and that each young person's voice is truly heard.

We welcome applicants from a wide range of backgrounds -- including: Support work, youth work, social care, advocacy, education, or mental health with lived experience of disability, neurodiversity, or caring roles.

Join a passionate, values-driven team and play a key role in transforming how children and young people with learning disabilities and autism are supported.

Flexible working arrangements can be considered.

Main duties of the job

• Participate in the regular reviews and discussions of the team's caseload.
• Assist in the implementation of pathways of support as directed by the Keyworker Team Lead.
• Promote independence, focus and active involvement in the keyworker service.
• Ensure that young person receives a culturally competent service.
• Observe and report any changes in the young person's physical, mental health and behaviour to the team.
• Be aware of community resources and facilitate the appropriate referrals.
• Maintain accurate and timely information in accordance with agreed standards, Trust Policies and the Data Protection Act.
• Deliver person centred outcomes.
• Identify any barriers to good communication such as emotional distress and hostility and overcome them through de-escalation and therapeutic communication skills.
• Actively maintaining and updating systems including the LDA Keyworker platform, accessing resources and completing relevant training.
• The post holder is expected to work under the supervision of the Dynamic Support Keyworker Lead. There is an expectation that they will receive managerial and clinical supervision in line with the trust policy.
• Use professional judgment when working alone to assess complex situations where risk is present, to feed back to keyworker team.
• Liaise with and develop positive partnerships and relationships with local stakeholders.

About us

Come and work with us at our award-winning NHS Trust, leading the way for trying new and better ways of working to help improve life for our local communities.

We have around 9,000 staff who provide physical and mental healthcare, support for people with learning disabilities, and adult social care across Staffordshire, Stoke-on-Trent, Shropshire, and Telford & Wrekin. We also run regional and national services, including help for new parents (perinatal care), eating disorders, forensic services, sexual health, and support for people in prison with mental health, drug, or alcohol problems.

We offer great career development for both clinical and non-clinical roles, with ongoing training and support to help you learn and grow.

We are 'United in our Uniqueness' and committed to creating a workplace where everyone feels welcome and can be themselves, no matter their background or identity. We want our staff to feel supported and valued, and we aim to build a team that reflects the communities we serve. Together, we can make sure every voice is heard, and every difference is respected.

Please note, we may be required to close this vacancy early if we receive a high volume of applications

Please be aware that the use of artificial intelligence (AI) in completing application forms will be monitored to ensure fairness and transparency. If you have used AI you must state this in your application.

Job responsibilities

Please see attached Job description and person specification for further information. For further information please contact Louise Zonko LDA Keyworker Team Lead

[e-mail]

Person Specification

QUALIFICATIONS AND TRAINING

• A minimum of a NVQ Level 3 / BTEC National, Certificate/Diploma, Vocational A-LEVELS/ An ONC (Ordinary National Certificate) / OND (Ordinary National Diploma) qualification in one of the below:- ochildcare, osocial work, oyouth work, ocounselling or oeducation
• A relevant apprenticeship, such as the Early Intervention Practitioner or Children, Young People and Families Practitioner apprenticeships.

EXPERIENCE

• Previous experience of working with children, young people and families and evidence of relevant training.
• Experience (paid or voluntary) of working with families and children in either a health, social, education or voluntary role.
• Demonstrable knowledge and understanding of equality and diversity issues and the ability to integrate into employment policies and practices
• Experience of working/caring for CYP with a Learning Disability or Autism diagnosis.
• Experience of working within a multi-disciplinary team
• Experience of dealing with Parents in person and on the phone.
• Experience of facilitating Multi-Disciplinary Team Meetings

SKILLS, KNOWLEDGE & ABILITIES

• Team player
• Ability to communicate clearly both verbally and written
• Commitment to making a difference for learning disability/autistic children, young people and their families in South Staffordshire and working in partnership with local partners to influence positive change.
• Ability to work independently and ability to organise and prioritise workloads
• Enthusiastic and non-judgmental
• Excellent communication and listening skills with the ability to tailor the message to a variety of audiences
• Ability to work in a diplomatic, professional and confidential manner.
• Commitment to, and empathy with, the aims and objectives of the Trust keyworker Programme.
• Knowledge of issues concerning CYP with learning disabilities and autism.
• Knowledge of social media platforms.
• A level of training in non-verbal communication or willingness to participate in the training. For example, PECs, Makaton and Tac Pac.

PERSONAL ATTRIBUTES

• The ability to meet the travel requirements of the role.
• Flexible working according to the needs of the service and to support work/life balance and improving working lives.
• Be flexible, creative, innovative, approachable, empathic, compassionate, determined and enthusiastic
• Possess a "can do" attitude. Be reliable and punctual.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer name

Midlands Partnership NHS Foundation Trust