Dynamic Retail Catering Supervisor at Iconic Attraction

Restaurant Associates UK; Duxford; Presencial; GBP 26.000 - 32.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

20 days annual leave

Free staff meals

Access to Compass perks & benefits

Perks for Works discounts

Training and development opportunities

On-site F&B discounts

Free staff parking

Descripción de la vacante

Restaurant Associates UK is seeking two Retail Catering Supervisors to manage daily cafe and retail operations at the IWM Duxford site. You will supervise service periods, uphold quality standards, and lead a front-of-house team to deliver outstanding guest experiences.

You’ll work a hands-on role in a high-volume visitor environment, with support from the leadership team and opportunities to develop a career in hospitality management within the Compass Group network.

Formación

• Previous experience in a supervisory or team-leading role within a café, retail catering, or public catering environment.
• Hands-on approach, comfortable working alongside the team during busy service periods.
• Strong organisational and communication skills.
• Ability to motivate, coach, and support team members to deliver excellent service.
• Flexible, adaptable, and able to thrive in a fast-paced, visitor-focused environment.
• Basic financial awareness and understanding of operational targets.
• Knowledge of health & safety and food safety standards.
• Experience in contract catering or managing high-volume visitor-led operations.

Responsabilidades

• Supervise and support the café and retail food outlet teams during service, providing hands-on leadership to deliver excellent customer experiences.
• Deliver exceptional customer experiences, ensuring service and product quality exceed expectations.
• Assist with training, coaching, and development of team members.
• Monitor stock, food quality, and operational processes, ensuring compliance with health & safety and food safety standards.
• Support the Café Manager in achieving financial and operational targets.
• Communicate effectively with the team, clients, and visitors to ensure smooth operations and high satisfaction.
• Assist with reporting, record-keeping, and daily operational tasks as required.

Conocimientos

Supervisory experience

Team leadership

Hands-on approach

Organisational skills

Communication skills

Motivation coaching

Flexibility

Financial awareness

Health and safety

Food safety knowledge

Contract catering

Visitor-led operations

Descripción del empleo

Restaurant Associates UK is seeking two Retail Catering Supervisors to manage daily cafe and retail operations at the IWM Duxford site. You will supervise service periods, uphold quality standards, and lead a front-of-house team to deliver outstanding guest experiences.

You’ll work a hands-on role in a high-volume visitor environment, with support from the leadership team and opportunities to develop a career in hospitality management within the Compass Group network.