Dynamic PPM Service Desk & Admin Coordinator

WS Swift Ltd; City Of London; On-site; GBP 40,000 - 60,000; Full time

Job summary

A facilities management company is looking for a highly organised PPM Service Desk & Administration Coordinator in London. Responsibilities include managing maintenance schedules, handling help desk queries, and providing administrative support to the service team. Ideal candidates will have strong organizational skills, administrative experience, and proficiency in IT, including Microsoft Excel. This role is essential for keeping operations smooth in a fast-paced environment.

Qualifications

• Proven administrative experience, ideally within Facilities Management.
• Strong IT skills, particularly with Microsoft Excel.
• Confident communicator with a customer-focused approach.

Responsibilities

• Create, manage, and monitor planned preventative maintenance schedules.
• Act as the first point of contact for incoming help desk queries.
• Liaise with engineers and subcontractors to assign work orders.

Skills

Administrative experience

Organizational skills

Time management

Customer-focused communication

IT skills including Microsoft Excel

Tools

CAFM systems

Job description

A facilities management company is looking for a highly organised PPM Service Desk & Administration Coordinator in London. Responsibilities include managing maintenance schedules, handling help desk queries, and providing administrative support to the service team. Ideal candidates will have strong organizational skills, administrative experience, and proficiency in IT, including Microsoft Excel. This role is essential for keeping operations smooth in a fast-paced environment.