Dynamic Office-Based Business Support Officer

Reed; Lancashire; On-site; GBP 15,000 - 22,000; Full time

Job summary

Manchester City Council is seeking a Business Support Officer to join their Community Equipment Store Business Support Team. The role involves handling a variety of business support tasks, answering calls, booking appointments, and providing helpful guidance to callers.

The position is office-based in Manchester, with a pay rate of £13.45 per hour (PAYE) and a 2-month duration. You will work 8:30 am to 4:00 pm, Monday to Friday, in a supportive team environment.

Qualifications

• Proven experience in a business support or administrative role.
• Excellent communication and interpersonal skills.
• Ability to handle multiple tasks simultaneously and with precision.
• Strong organisational skills and attention to detail.
• Experience in handling phone-based customer service is highly desirable.
• Friendly and positive attitude, with a capacity to work well within a team.

Responsibilities

• Undertake general business support tasks efficiently.
• Answer and manage incoming calls, providing helpful and accurate information.
• Make outbound calls and book appointments as required.
• Offer advice and signposting to callers, ensuring they receive the best possible guidance.
• Complete orders and handle organisational processes diligently.
• Work collaboratively within a team to maintain a friendly and productive work environment.

Skills

Customer service

Communication

Multitasking

Organisational skills

Phone handling

Teamwork

Job description

Manchester City Council is seeking a Business Support Officer to join their Community Equipment Store Business Support Team. The role involves handling a variety of business support tasks, answering calls, booking appointments, and providing helpful guidance to callers.

The position is office-based in Manchester, with a pay rate of £13.45 per hour (PAYE) and a 2-month duration. You will work 8:30 am to 4:00 pm, Monday to Friday, in a supportive team environment.