Dynamic Food & Beverage Server (Banquets & Dining)

Sonesta International Hotels Corporation; Preston; Hybrid; GBP 18,000 - 24,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) plan

Paid vacation & sick time

Parental leave

Hotel discounts

Life insurance

Job summary

Sonesta International Hotels Corporation in Preston is seeking a friendly Food Server to deliver outstanding dining experiences across our restaurants, lounges, and banquets. You will take orders, make menu recommendations, and ensure guests receive attentive, personalized service in a fast-paced hospitality environment.

The role emphasizes teamwork, wine and menu knowledge, accurate POS handling, and adherence to food safety standards.

Qualifications

• Previous restaurant, hotel, banquet, hospitality, food service, or customer service experience preferred.
• Strong communication, interpersonal, and guest service skills with a friendly and professional attitude.

Responsibilities

• Provide friendly, attentive, and professional food & beverage service to guests across dining rooms, lounges, banquet, and dining operations.
• Take guest orders accurately, answer menu questions, make recommendations, and deliver exceptional guest experiences throughout service.
• Serve food and beverages according to hotel service standards, presentation guidelines, and timing expectations.
• Maintain a strong knowledge of menu offerings, beverages, wine selections, promotions, and daily specials.
• Process guest transactions, payments, and POS system operations accurately and efficiently.
• Monitor guest satisfaction throughout dining experiences and respond quickly and professionally to guest requests or concerns.
• Maintain cleanliness and organization across dining rooms, service stations, tables, and guest-facing areas.
• Support opening duties, closing side work, banquet setup, and operational readiness throughout shifts.
• Partner closely with Culinary, Bartenders, Food Runners, Banquets, and Food & Beverage leadership teams to support smooth operations.
• Follow food safety standards, sanitation procedures, responsible alcohol service guidelines, and hotel operational policies at all times.
• Support upselling initiatives, promotions, and guest engagement opportunities that drive revenue and enhance the dining experience.
• Help create a welcoming, energetic, and team-oriented atmosphere aligned with Sonesta's People People culture.
• Any other duties as assigned

Skills

Customer service

Communication

Interpersonal skills

Multitasking

POS systems

Tools

POS systems

Job description

Sonesta International Hotels Corporation in Preston is seeking a friendly Food Server to deliver outstanding dining experiences across our restaurants, lounges, and banquets. You will take orders, make menu recommendations, and ensure guests receive attentive, personalized service in a fast-paced hospitality environment.

The role emphasizes teamwork, wine and menu knowledge, accurate POS handling, and adherence to food safety standards.