Dynamic Events Sales Coordinator – Weddings & Corporate

West Midland Safari Park; Bewdley; On-site; GBP 28,000 - 38,000; Full time

Benefits offered by this job

Annual park pass for employee and 가족

Staff discount in shops

Food & beverage discounts

VIP experiences discounts

Safari lodge stays discount

Online health services & counselling

Job summary

West Midlands Safari Park in Worcestershire is seeking an Event Sales Co-ordinator to manage inquiries, support sales processes and deliver outstanding customer service for weddings, corporate events and other celebrations across Spring Grove House, Tree Tops Pavilion and The Cellarz.

The role requires 3 years’ experience in hospitality or events, strong organisation, excellent communication and proficiency with booking systems and Microsoft Office.

Qualifications

• 3 years’ experience in a similar role.
• Hospitality or events industry experience is a plus.
• Strong organisational and time management skills.
• Excellent communication skills, both verbal and written.
• Proficiency with booking systems and MS Office.

Responsibilities

• Respond to and manage all incoming enquiries related to venue bookings.
• Conduct follow-ups on enquiries to ensure customer satisfaction and facilitate sales.
• Raise or revise quotations based on client needs for various event types.
• Utilise booking system to update critical business information accurately.
• Follow internal processes for billing and payments to ensure timely transactions.
• Plan and host venue appointments, showcasing facilities and services.
• Build and maintain strong relationships with suppliers.
• Collaborate with marketing on promotions and campaigns.
• Assist with running events to ensure smooth operation.

Skills

Communication

Organization

Time management

Booking systems

Microsoft Office

Independence & teamwork

Customer service

Problem solving

Tools

Booking system

Microsoft Office

Job description

West Midlands Safari Park in Worcestershire is seeking an Event Sales Co-ordinator to manage inquiries, support sales processes and deliver outstanding customer service for weddings, corporate events and other celebrations across Spring Grove House, Tree Tops Pavilion and The Cellarz.

The role requires 3 years’ experience in hospitality or events, strong organisation, excellent communication and proficiency with booking systems and Microsoft Office.