DV-Cleared NOC Engineer (Entry-Level)

GBA5 EntServ UK Limited; England; On-site; GBP 28,000 - 36,000; Full time

Job summary

DXC Technology in Hampshire is seeking a Junior NOC Engineer to monitor network performance, triage incidents, and support 24x7 operations. You must hold active DV security clearance and be eligible to work in the United Kingdom. Graduates and early-career applicants are welcome.

You will monitor the estate, update tickets in ServiceNow, assist senior engineers, and maintain documentation. A degree or equivalent in CS/Networking/Engineering is preferred, with 0–2 years in a related role.

Qualifications

• Foundational knowledge of TCP/IP, routing and switching concepts.
• Awareness of network monitoring, alert triage and troubleshooting principles.
• Familiarity with ServiceNow or willingness to learn it.
• Clear written and verbal communication skills.
• DV security clearance is required.
• Degree, diploma or equivalent in CS/Networking/Engineering or related field, or equivalent practical experience.
• Typically 0–2 years of experience in network support or related technical environment.

Responsibilities

• Monitor network performance, availability and alerts across the managed estate.
• Triage network events and diagnose incidents.
• Resolve routine issues and escalate complex incidents to Level 2 or 3 support.
• Perform scheduled health checks and basic troubleshooting.
• Create, update and track incidents and service requests in ServiceNow.
• Keep customers and stakeholders informed with ticket updates.
• Follow incident, change and problem-management processes and security procedures.
• Assist senior engineers with network changes, testing and maintenance.
• Support basic configuration and patching as required.
• Maintain technical documentation and knowledge articles.
• Develop technical and vendor skills through training and on-the-job learning.

Skills

TCP/IP basics

Routing & Switching

DNS & DHCP

ServiceNow familiarity

Clear communication

DV security clearance

Learning mindset

Education

Degree or equivalent in CS/Networking/Engineering

Tools

ServiceNow

Cisco networking

Azure networking

Linux basics

Job description

DXC Technology in Hampshire is seeking a Junior NOC Engineer to monitor network performance, triage incidents, and support 24x7 operations. You must hold active DV security clearance and be eligible to work in the United Kingdom. Graduates and early-career applicants are welcome.

You will monitor the estate, update tickets in ServiceNow, assist senior engineers, and maintain documentation. A degree or equivalent in CS/Networking/Engineering is preferred, with 0–2 years in a related role.