Duty Security Manager - Campus Experience & Security

Birkbeck, University of London; Euston; On-site; GBP 37,000 - 42,000; Full time

Benefits offered by this job

Pension scheme

25 days leave

Flexible working

Job summary

Birkbeck, University of London is seeking a Duty Security Manager for Campus Experience & Security - Nights. This permanent, full-time role leads night security operations on a 4-on-4-off shift pattern (20:00–08:00) at our Bloomsbury campus in London.

You will supervise the night team, manage rotas, oversee the control room, coordinate incident response and support campus events, while ensuring compliance with security, health & safety and data protection requirements.

Qualifications

• Experience supervising or leading a security team.
• Experience responding to incidents and coordinating emergency situations.
• Knowledge of security operations, risk assessment and compliance requirements.
• Confidence using CCTV, access control and incident reporting systems.
• Strong communication skills and a customer-focused approach.
• The ability to remain calm under pressure and make sound decisions.
• A current SIA Door Supervisor and CCTV licence, or willingness to obtain one.

Responsibilities

• Lead night-time security operations and manage rotas.
• Oversee control room operations and incident response.
• Support safe delivery of campus events and staff development.
• Ensure compliance with security, health and safety and data protection requirements.
• Collaborate with Facilities Manager to drive service improvements.

Skills

Leadership

Incident response

Security operations

CCTV & access control

Communication

Calm under pressure

SIA licence (Door) & CCTV

Job description

Join Birkbeck, University of London as Duty Security Manager (Campus Experience & Security - Nights) and play a key role in creating a safe, secure and welcoming environment for our diverse campus community. This role is offered on a permanent, full-time contract. Shifts operate on a 4-on-4-off shift pattern. The shift is 20:00-08:00. As Duty Manager, you will lead the day-to-day delivery of campus security operations, helping to create a safe, secure and welcoming environment for students, staff and visitors. You will provide visible leadership to the night security team, ensuring high standards of service, professionalism and operational performance. You will manage rotas and staffing, oversee control room operations, coordinate incident response and support the safe delivery of campus events. Working closely with the Facilities Manager (Campus Experience & Security), you will contribute to service improvements, staff development and compliance with security, health and safety and data protection requirements. You will also support the implementation of Martyn's Law (Terrorism Protection of Premises Act 2025), This is an opportunity to take a visible management role with real impact, helping to shape the campus experience while supporting the safety and wellbeing of a diverse community. If you are looking for a varied role where you can manage people and operational challenges, while driving service excellence, we would welcome your application.

• Experience supervising or leading a security team.
• Experience responding to incidents and coordinating emergency situations.
• Knowledge of security operations, risk assessment and compliance requirements.
• Confidence using CCTV, access control and incident reporting systems.
• Strong communication skills and a customer-focused approach.
• The ability to remain calm under pressure and make sound decisions.
• A current SIA Door Supervisor and CCTV licence, or willingness to obtain one.
• £37,413.87 to £41,717.77 per year, Grade 4 on the College's London Pay Scale which includes a consolidated London Weighting Allowance of 7.5%.
• A competitive salary and pension scheme, 25 days paid leave, flexible working arrangements, generous benefits in the HE sector, and being located in the heart of Bloomsbury, Euston, London.
• Contract Permanent, full-time contract (39 hours per week) - 4-on-4-off shift pattern. The shift is 20:00-08:00. Appointment/confirmation in the role will be subjects of completion of SIA licence training, including DBS check.

We welcome applicants from all sections of the community.

The College is committed to improving the gender and cultural diversity of its workforce, holding a bronze Athena SWAN award and operating Disability Confident & Mindful Employer schemes.