Duty Operations Manager - London Stratford

Leisure People; London; On-site; GBP 30,000 - 36,000; Full time

Job summary

Une entreprise primée recherche un Duty Operations Manager passionné pour l'un des centres de loisirs les plus emblématiques du Royaume-Uni. Vous serez responsable du bon fonctionnement des opérations, de l'expérience client et de la gestion du personnel. Le poste inclut de nombreux avantages tels que 28 jours de congé, une pension contributive, et un environnement de travail dynamique avec des opportunités de développement professionnel.

Benefits

Adhésion gratuite pour vous et votre famille

Pension contributive

Stationnement gratuit

Événements de l'entreprise

28 jours de congés

Qualifications

• Expérience en gestion opérationnelle d'une piscine ou centre de loisirs.
• Expérience de supervision en tant que Duty Manager ou similaire.
• Flexibilité pour travailler en matinée, en soirée et le week-end.

Responsibilities

• Gérer le centre pendant les heures de pointe sur une base de rotation.
• Assurer la propreté et la sécurité du centre.
• Offrir une expérience client exceptionnelle.

Skills

Customer Focus

Ownership Mentality

People Leadership

Education

National Pool Lifeguard Qualification

Pool Plant Operators' Certificate

First Aid at Work

Job description

Duty Operations Manager- Swimming, fitness leisure

Up to £33,000 + benefits + development

London Stratford

We are looking for ambitious, energizing and customer centric Duty Operations Manager to support with running of one of the most iconic Swimming, Fitness and Leisure facilities in the U.K. working for an award-winning operator renowned for developing and advancing their team members.

Benefits include free membership for you and your family, contributory pension, free parking, company events, 28-days holiday (including bank holidays) and most importantly continued investment into your professional development and future growth within the business. It is a fun place to work too!

Key Responsibilities:

• Take ownership for operating the busy centre on a shift basis.

• Ensure the centre is always clean, safe and in good working order.

• Pick up departmental and team responsibilities as part of your development.

• Deliver a fantastic customer experience to each and every user.

• Upsell the facilities and services at every opportunity.

• Support all the departments with making the centre a success.

About you:

• Ownership mentality, can-do attitude, extremely customer focused.

• Swimming pool operational management and key holder experience within similar high-volume sports, leisure or fitness business.

• Supervisory/people leadership experience possibly as a Team Leader, Assistant Manager, Duty Manager, Deputy Manager, Operations Manager, Leisure Club Manager.

• Hold a valid National Pool Lifeguard Qualification.

• Ideally hold your pool plant operators' certificate and first aid at work.

• The flexibility to work a mixture of early shifts (5.30am-2.30pm), late shifts (14.15-23.15) and weekend shifts (working one in two)

• Live within commuting distance of London Stratford.

For more information, please click apply and we will be in touch promptly if you have the right level of experience. Interviews are available immediately.