Duty Officer (Part-Time) - WDN05868

WD Leisure; Alexandria; On-site; GBP 20,000 - 30,000; Part time

Job summary

An established industry player is seeking a dynamic Duty Officer to enhance the operational management team at a popular swimming pool. This part-time role focuses on ensuring effective day-to-day operations, supervising frontline staff, and maintaining health and safety standards. The successful candidate will play a vital role in customer interaction and service delivery, making it an exciting opportunity for those passionate about leisure management. With a commitment to work-life balance and a range of employee benefits, this position offers a rewarding environment for individuals looking to make a positive impact in their community.

Benefits

Local Government Pension Scheme

25 Days Annual Leave

Employee Wellbeing Support

Flexible Working Hours

Qualifications

• Dynamic individual with strong customer service and operational management skills.
• Experience in health and safety compliance and staff supervision.

Responsibilities

• Supervise daily operations of the leisure facility and staff.
• Implement health and safety policies and manage customer interactions.

Skills

Customer Service

Operational Management

Health and Safety Compliance

Staff Supervision

Education

Relevant Management Experience

Job description

Job Description

This is a part-time post; the salary will be pro-rata'd to the hours worked.

WD Leisure Trust is looking for a dynamic and customer-focused individual to join our operational management team at the Vale of Leven Swimming Pool.

As a Duty Officer, you will play a key role in ensuring the effective day-to-day operation of the leisure facility and will be the main interface between the service and our customers. You will ensure the effective supervision and daily operation of Vale of Leven Swimming Pool, including planning the operational delivery of frontline services and implementing WDLT's Health and Safety Policy and Arrangements to ensure the health, safety, and welfare of all employees and customers.

This role entails supervising a range of frontline staff, assisting with the promotion and marketing of facilities and services, dealing effectively with frontline grievance and disciplinary matters, and implementing WDLT's HR policies and procedures.

The Individual

WDC was voted one of the top ten flexible employers and prides itself on providing flexible working to support work-life balance. In addition to this, there are also additional benefits:

1. Access to the Local Government pension scheme (LGPS) with an employer's contribution of at least 19.3% and all associated benefits.
2. A minimum of 25 days annual leave, increasing a day each year up to 35 days, as well as 8 fixed public holidays each year.
3. Access to employee wellbeing supports including occupational health & counselling if ever you need help and support.

Now that you have read the role and what we have to offer, we would love to hear from you. Please use the application to tell us your experience and why you are the candidate for this role.