Duty Manager - Waterloo

4Leisure Recruitment; London; On-site; GBP 27,000 - 35,000; Full time

Job summary

A leading leisure management company is seeking a Duty Manager / Personal Trainer for a luxury residential club in Central London. The ideal candidate will oversee club operations while also building a personal training client base, providing exceptional customer service in a high-end fitness environment. With a competitive pay structure and opportunities for career growth, this role is perfect for passionate fitness professionals ready to take their careers to the next level.

Benefits

Competitive Pay

On-Target Earnings of £27K+

Exclusive Clientele

Hybrid Career Path

Qualifications

• Experience in a 5-star leisure, health, or fitness environment.
• Ability to provide exceptional customer service.
• First Aid and/or RLSS Emergency Responder certification is desirable.

Responsibilities

• Manage daily operations of the club, gym, and spa.
• Instruct fitness classes and offer personal training sessions.
• Ensure health & safety compliance within the facility.

Skills

Customer service

Communication

Interpersonal skills

Multi-tasking

Problem-solving

Health & Safety knowledge

Education

Level 2 Gym Instructor

Level 3 Personal Trainer

First Aid certification

Job description

Job Title: Duty Manager / Personal Trainer – Luxury Residential Club – Central London

Are you a passionate Duty Manager and Personal Trainer seeking an exciting opportunity in a luxury, 5-star leisure environment? If you are a Fitness Instructor aiming to join a high-end Leisure Management company operating within prestigious residential developments, this role is ideal for you.

Compensation & Benefits:

• Competitive Pay & Earnings Potential: £13.85 per hour + £35 per PT session (no rent fees!)
• On-Target Earnings: £27K+ (with potential to exceed through Personal Training)
• Hybrid Career Path: Gain experience in leisure management while building a successful PT client base
• Exclusive Clientele: Train and support high-net-worth residents in a luxury fitness environment

About the Role: As a Duty Manager & Personal Trainer, you will be the first point of contact for residents, guests, and contractors, ensuring exceptional customer service and smooth club operations. Reporting to the Club & Spa Manager, you’ll oversee the facility’s daily running while also growing your personal training business.

Key Responsibilities:

1. Manage daily operations of the club, gym, and spa
2. Provide exceptional customer service and assist with resident inquiries
3. Instruct fitness classes and offer personal training sessions
4. Ensure health & safety compliance within the facility
5. Work a variety of shifts, including early, mid, late, and weekends

Skills & Experience Required:

1. Level 2 Gym Instructor & Level 3 Personal Trainer (essential)
2. Experience in a 5-star leisure, health, or fitness environment
3. Strong customer service, communication, and interpersonal skills
4. Ability to multi-task and problem-solve in a fast-paced setting
5. First Aid and/or RLSS Emergency Responder certification (desirable – training available)
6. Knowledge of Health & Safety in leisure facilities

This site is based in Waterloo and offers a 32-hour contract with shifts across the week, including late, early, and weekend shifts.

This role provides career growth, excellent earning potential, and the opportunity to work in a prestigious fitness club within a luxury residential development.