Duty Manager - Tortilla BRS

www.findapprenticeship.service.gov.uk - Jobboard; Bristol; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading hospitality management company is seeking a Duty Manager at Bristol Airport to oversee team operations and ensure exceptional customer service. This full-time role offers a starting pay rate of £13.80 per hour with additional incentives for night shifts. Ideal candidates will have strong leadership skills, previous experience in hospitality, and be ready to lead in a fast-paced environment. Apply today to join our dedicated team!

Benefits

Discounted meal while on shifts

Free local bus services

Employee discounts

Health & Wellbeing Support

Award-winning training programs

Qualifications

• 5 years of references and a Criminal Record Check required.
• Must be 18 years of age or over for certain tasks and shifts.
• Previous experience in Hospitality or Retail preferred.

Responsibilities

• Oversee opening, closing, and daily operations.
• Lead the team during busy shifts and maintain a positive atmosphere.
• Inspire the team to deliver quality customer service.
• Focus on unit performance and drive improvements.

Skills

Leadership

Customer service

Team management

Problem-solving

Job description

DUTY MANAGER - TORTILLA, BRISTOL AIRPORT

Pay Rate: £13.80 per hour + as a little incentive, you will earn an extra £1.50 per hour for hours worked between midnight and 6AM, bringing your rate of pay to £15.30 per hour.

We have Full Time(30hrs)roles available.

Hours of operation are 3 am and 11 pm .Working flexibly across weekdays, weekends, bank and public holidays.

Join our team as a Duty Manager & step into the buzz of hospitality leadership at SSP! Work with iconic brands like Starbucks, M&S, Burger King and BrewDog in some of the busiest locations across the UK & Ireland. No two days are the same - lead your team, deliver great service, and be part of the energy!

ABOUT YOU:

• Hospitality moves fast - and so do you! If you thrive on action, love leading people, and want to make an impact every day, our Team Leader role’s got your name on it.
• 5 years of references and Criminal Record Check required.
• Due to some responsibilities within the Duty Manager role, applicants will need to be 18 years of age or over to perform certain tasks or work on certain shifts.

ABOUT THE DUTY MANAGER ROLE:

• Take ownership of opening, closing, and daily operations while solving problems on the fly.
• Lead your team through busy shifts, keeping the energy high and the atmosphere positive.
• Inspire your team to deliver great customer service, be the go-to person for customer and team queries.
• Results focussed, staying informed about unit performance and championing improvements.
• Previous experience leading a team in busy Hospitality or Retail is ideal and/or and if you’ve tackled night shifts before, even better!

AS A DUTY MANAGER WE WILL OFFER YOU:

• Discounted Meal while on shifts.
• Free A1 (Bristol bus) & A3 Weston Super Mare bus), Discounted A4 (Bath bus).
• Employee Discounts.
• Friends and Family Discount App.
• Award-winning training, apprenticeships and development programs.
• Health & Wellbeing Support.
• A fast-paced, rewarding role where you’ll lead great people and shape the atmosphere every shift.

Step up, lead brilliantly and apply today to join SSP as a Duty Manager!

At SSP, we value diversity and are committed to building a team that reflects a variety of skills, talents, and backgrounds.
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