Duty Manager - Tap & Brew Airside

SSP Group; Leeds; On-site; GBP 27,000 - 33,000; Full time

Job summary

Join SSP as a Duty Manager at Tap & Brew Airside in Leeds, leading a vibrant team in a fast-paced hospitality environment. Responsibilities include managing operations, leading a team, and ensuring excellent customer service. Full-time roles offer competitive pay of £13.11 per hour plus incentives, with benefits including discounted meals and development programs.

Benefits

Discounted meals and free parking during shifts

Service charge included in monthly pay

Employee discounts and access to discount apps

Training, apprenticeships, and development programs

Qualifications

• 5 years of references and Criminal Record Check required.
• Must be 18+ due to role responsibilities.
• Experience in hospitality or retail leadership preferred.

Responsibilities

• Manage opening, closing, and daily operations.
• Lead team during busy shifts, maintaining energy and positivity.
• Encourage excellent customer service.

Skills

Leadership

Customer Service

Team Management

Problem Solving

Job description

Social network you want to login/join with:

Duty Manager - Tap & Brew Airside, Leeds

Client:

SSP Group

Location:

Leeds, United Kingdom

Job Category:

Other

-

EU work permit required:

Yes

Job Reference:

Job Views:

5

Posted:

25.06.2025

Expiry Date:

09.08.2025

Job Description:

Pay Rate: £13.11 per hour + extra incentives for night shifts, including up to £150 service charge per month!

We have full-time roles available (30-40 hours).

Working hours are from 2 am to midnight, with flexibility across weekdays, weekends, bank, and public holidays.

Join our team as a Duty Manager and experience the vibrant hospitality environment at SSP! Work with iconic brands like Starbucks, M&S, Burger King, and BrewDog at some of the busiest locations across the UK & Ireland. Lead your team, deliver excellent service, and enjoy the energetic atmosphere!

About You:

• You thrive in fast-paced environments, love leading teams, and want to make a daily impact.
• 5 years of references and a Criminal Record Check are required.
• Applicants must be 18+ due to responsibilities within the Bar Duty Manager role.

Duty Manager Responsibilities:

• Manage opening, closing, and daily operations, solving problems proactively.
• Lead your team during busy shifts, maintaining high energy and positivity.
• Encourage excellent customer service and serve as the main point for customer and team inquiries.
• Monitor performance and implement improvements.
• Experience in hospitality or retail leadership, especially night shifts, is preferred.

Benefits:

• Discounted meals and free parking during shifts.
• Service charge included in monthly pay.
• Employee discounts and access to discount apps.
• Training, apprenticeships, and development programs.
• A dynamic role leading great teams and shaping the shift environment.

Apply today to step up and lead as a SSP Duty Manager!

At SSP, we celebrate diversity and are committed to building an inclusive team with varied skills, talents, and backgrounds.