Duty Manager - Oxford

JR United Kingdom; Oxford; On-site; GBP 30,000; Full time

Job summary

Join a leading leisure services provider as a Duty Manager, overseeing operations across five leisure centres in Oxford. This role involves managing staff, ensuring health and safety compliance, and maintaining service standards, all while enhancing community health and wellbeing. With excellent benefits including free memberships and training opportunities, this position is ideal for someone passionate about leisure and fitness.

Benefits

Free membership to leisure centres

Discounted classes/facilities

21 days annual leave + bank holidays

6% employer-matched pension contribution

Life assurance (up to 2x base salary)

Excellent career development opportunities

Simply Health cash plan

Employee assistance programme

Qualifications

• Experience working with customers in leisure or hospitality.
• Previous operational management or supervisory experience.
• Hands-on individual with a passion for leisure and fitness.

Responsibilities

• Oversee daily operations across multiple leisure sites.
• Manage site teams to ensure high service standards.
• Ensure compliance with health and safety regulations.

Skills

Customer Service

Leadership

Teamwork

Education

National Pool Lifeguard Qualification (NPLQ)

First Aid at Work

Pool Plant Operator Certificate

Job description

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Role:Duty Manager
Location: Oxford
Salary: £14.16 per hour/£29,452 per Annum+ excellent benefits
Hours: 2040 hours per week (mix of early, late & weekend shifts)
We are working on behalf of a leading leisure services provider to recruit a Duty Manager to join a dynamic and customer-focused team operating across five leisure centres in Oxford. This is a fantastic opportunity to step into a vital role supporting community health and wellbeing.
About the Role:
You will play a key part in leading the day-to-day operations of busy, multi-functional leisure centres. This includes managing staff such as lifeguards and supervisors, ensuring health and safety protocols are followed, and maintaining excellent customer service standards.
You will be required to work across five sites and be flexible to cover a variety of shifts, including weekends and evenings, is essential.
Key Responsibilities:

• Oversee daily operations across multiple leisure sites
• Manage and support site teams to ensure high service standards
• Ensure compliance with all health, safety, and operational procedures
• Create a welcoming and safe environment for customers
• Develop positive relationships with partners, guests, and community stakeholders

About You:
Were looking for a proactive, hands-on individual with a passion for leisure and fitness. Youll have:

• Experience working directly with customers, preferably in the leisure or hospitality industry
• Previous operational management or supervisory experience
• A positive, team-focused attitude and strong leadership skills

Desirable qualifications:

• National Pool Lifeguard Qualification (NPLQ)
• First Aidat Work
• Pool Plant Operator Certificate

If you're enthusiastic, adaptable, and ready to take on a varied and rewarding role, we want to hear from you.
Whats in it for you:

• Free membership to leisure centres and discounted classes/facilities
• Free safeguarding training and DBS check
• 21 days annual leave + bank holidays
• 6% employer-matched pension contribution
• Life assurance (up to 2x base salary)
• Excellent career development and training opportunities
• Simply Health cash plan & anytime health line
• Employee assistance programme
• Discounts on travel, dining, retail, and entertainment
• A supportive team and an opportunity to make a real impact in your community

About the Employer:
The employer is a national operator of public services and community leisure centres, committed to improving public wellbeing through access to quality fitness and recreational facilities. Their inclusive and diverse workforce is passionate about making a difference in local communities.
Ready to Apply?
If this role sounds like the next step in your leisure career, click apply now to be redirected to the application portal.
For any questions or support with your application, please do not hesitate to contact me

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