Duty Manager - Nottingham Racecourse

Levy UK; Nottingham; On-site; GBP 32,000; Full time

Job summary

A leading catering company in the UK is seeking a Duty Manager to oversee operations at Nottingham and Market Rasen Racecourses. The role includes managing a dedicated team, ensuring guest satisfaction, and optimising venue standards. Ideal candidates will have proven hotel management experience and strong leadership skills. This position offers competitive salary and numerous benefits, including healthcare, training, and a holiday purchase scheme.

Benefits

Healthcare benefits including dental and optical

Pension scheme and Life Assurance

On-going training & development

Holiday purchase scheme

Meals on duty

Qualifications

• Proven experience in hotel management or a related field.
• Exceptional leadership and communication skills.
• Strong problem-solving abilities.

Responsibilities

• Oversee daily venue operations for Nottingham and Market Rasen Racecourses.
• Manage and mentor a team of hospitality professionals.
• Develop strategies to enhance guest experiences.

Skills

Leadership and communication

Problem-solving abilities

Knowledge of hospitality trends

Job description

Duty Manager - Nottingham and Market Rasen Racecourses

• £32,000 per annum
• 5 days per week

Jockey Club Catering was formed in 2009 to provide outstanding catering and hospitality at all of The Jockey Club’s racecourses nationwide. With a portfolio of 15 racecourses, Jockey Club Catering delivers exceptional race day experiences over 333 race days a year through great people and amazing customer service.

What you'll be doing:

• Oversee daily venue operations for Nottingham and Market Rasen Racecourses, ensuring excellence in guest service
• Manage and mentor a dedicated team of hospitality professionals
• Optimise efficiency and maintain high standards of cleanliness and maintenance
• Develop and implement strategies to enhance guest experiences
• Foster a culture of teamwork, accountability, and continuous improvement

About you:

• Proven experience in hotel management or related field
• Exceptional leadership and communication skills
• Strong problem-solving abilities
• In-depth knowledge of hospitality industry trends

Benefits:

• Medicash - Healthcare benefits, including dental, optical and therapy treatments (includes up to 4 dependent children)
• Aviva Digicare - Free annual healthcare check
• Exclusive Benefits & Wellbeing site (Perks at Work)
• Meals on duty
• Pension scheme and Life Assurance
• Employee Assistance Programme
• 23 days + BH’s and additional day off for your birthday
• 2 days additional leave, following return from Maternity leave during first year back
• Competitive and supportive family benefits
• Day off for babies 1st birthday
• Holiday purchase scheme
• On-going training & development and career pathways
• Professional subscriptions paid
• Financial wellbeing programme and preferred rates on salary finance products

Why Choose Us?

• Be part of an innovative and thriving hospitality organisation
• Collaborate with a talented and motivated team
• Shape the future of guest satisfaction in a world-class facility

Levy UK & Ireland is the vibrant and exciting sector of Compass Group, the world’s largest catering company. We work at some of the greatest venues in the world, delivering legendary experiences in food, drink, and hospitality.

In the UK, we are proud to have a wealth of long-standing partnerships with venues across sport, entertainment, and events. Our partnerships include venues such as Wimbledon, Twickenham, Edgbaston, Tottenham Hotspur, Principality Stadium, Scottish Event Campus (SEC) and ExCel London.

We are culinary champions - it’s what we do and it’s what we are passionate about. At the core of our work is the belief that sustainably sourced great food and drink, coupled with exceptional service is key to creating legendary experiences.

Focused on ‘doing the right thing’ for our people and the planet, sustainability, wellbeing, diversity and inclusion are at the heart of what we do.

We have a commitment to being Net Zero and are official partners of the British Paralympic Association, and are proud to pay all our team members at least the Real Living Wage or London Livin