Duty Manager – Luxury Front Office Leader (4-on/4-off)
Crimson Hotels Group
Stand out for this role — generate a tailored resume and cover letter in about a minute.
Benefits offered by this job
Job summary
Crimson Hotels Group is looking for a Duty Manager at The Trafalgar St. James London. You will oversee the daily front office operations, ensuring guests receive exceptional service. The role demands strong leadership skills and a commitment to quality, with responsibilities including managing room allocations and handling guest inquiries.
Join a vibrant team committed to delivering luxury experiences and enjoy great perks like hotel discounts and an Employee Assistance Programme.
Qualifications
- Strong leadership skills and commitment to exceptional luxury guest experiences.
- Proven track record in front-of-house operations and service delivery.
- Exceptional emotional intelligence and conflict-resolution skills.
Responsibilities
- Oversee daily front office operation to ensure exceptional guest experiences.
- Handle guest enquiries, complaints, and VIP requests professionally.
- Lead and support the front office team during daily operations.
Skills
Job description
Crimson Hotels Group is looking for a Duty Manager at The Trafalgar St. James London. You will oversee the daily front office operations, ensuring guests receive exceptional service. The role demands strong leadership skills and a commitment to quality, with responsibilities including managing room allocations and handling guest inquiries.
Join a vibrant team committed to delivering luxury experiences and enjoy great perks like hotel discounts and an Employee Assistance Programme.
'/%3e%3cpath%20d='M101.744%2012.4726L102.894%2016.1947L99.0021%2013.2201L101.744%2012.4726ZM105.3%208.40937H100.488L99.0026%203.59473L97.5116%208.41047L92.7%208.40385L96.5965%2011.3834L95.1055%2016.1942L99.0021%2013.2196L101.408%2011.3834L105.3%208.40992V8.40937Z'%20fill='white'/%3e%3cdefs%3e%3clinearGradient%20id='paint0_linear_5593_1381'%20x1='90'%20y1='9.44471'%20x2='99'%20y2='9.44471'%20gradientUnits='userSpaceOnUse'%3e%3cstop%20stop-color='%2300AD70'/%3e%3cstop%20offset='0.998594'%20stop-color='%2300B67A'/%3e%3cstop%20offset='1'%20stop-color='%23DCDCE6'/%3e%3c/linearGradient%3e%3c/defs%3e%3c/svg%3e){kind=small}
