Duty Manager: Lead Team & Memorable Guest Experience

Mitchells & Butlers plc; Newcastle upon Tyne; On-site; GBP 26,000 - 34,000; Full time

Benefits offered by this job

Flexible shifts

33% staff discount across all brands

5 friends and family discount

Wagestream access

Gym membership discounts

Pension

25 days holiday

Free shares

Employee helpline

Job summary

Mitchells & Butlers plc’s Ember Inns in the Denton area is seeking a Duty Manager to support the General Manager in day-to-day operations. You will lead and inspire your team to deliver great food, drink and service, and act as host to memorable guest experiences.

Join us for flexible shifts, Wagestream access, pension, 25 days’ holiday and additional benefits. You will drive customer satisfaction, develop your team, and work to meet business targets with pride and teamwork.

Qualifications

• Experience managing hospitality teams in a busy setting.
• Strong coaching and development skills for staff.
• Ability to deliver high-quality guest experiences consistently.

Responsibilities

• Assist the General Manager in day-to-day operations.
• Train and inspire the team to deliver food, drink and service to a high standard.
• Be a role model and guide development within the team.
• Ensure guests are cared for and feel welcomed, hosting memorable moments.
• Strive to meet business targets and drive performance.

Skills

Management experience

Team leadership

Guest service focus

Job description

Mitchells & Butlers plc’s Ember Inns in the Denton area is seeking a Duty Manager to support the General Manager in day-to-day operations. You will lead and inspire your team to deliver great food, drink and service, and act as host to memorable guest experiences.

Join us for flexible shifts, Wagestream access, pension, 25 days’ holiday and additional benefits. You will drive customer satisfaction, develop your team, and work to meet business targets with pride and teamwork.