Duty Manager - Full Time - With Experience

Mitchells & Butlers plc; West of England; Hybrid; GBP 21,000 - 27,000; Full time

Benefits offered by this job

Pension

28 days paid holiday

Brand discounts

Free shares

Wagestream

Employee helpline

Job summary

Mitchells & Butlers plc at Harvester's Snuff Mill is seeking a Shift Supervisor to welcome guests, lead a team, and drive superb service. You will host, guide shifts and support training while upholding cleanliness and safety. This role sits within a family-friendly dining group with strong brand discounts.

Join a team that values warmth, teamwork, and long-term development, and enjoy staff benefits and a collaborative workplace culture.

Qualifications

• Experience leading hospitality teams and training staff.
• Customer-focused service with a welcoming approach.
• Ability to manage shifts and maintain cleanliness and safety.

Responsibilities

• Be part of the day-to-day running of the site: acting as a host, serving guests and confidently lead your team
• Be a shift leader
• Be a role model for your teams, helping with their training
• Maintain high standards of cleanliness and safety

Skills

Team leadership

Customer service

Training

Hospitality industry

Job description

As Shift Supervisor at the Snuff Mill - Harvester, you’ll give a warm welcome to everyone who visits. With a passion for great service and training great people, you’ll lead a team that keeps our guests coming back for more.

Join us at Harvester, the nation's family favourite. Famous for our fresh rotisserie chicken, sizzling grills and unlimited salad bar, we pride ourselves on offering feel good dining for the nation. Fancy a fresh start? We want to hear from you.

WHAT’S IN IT FOR ME?

• Flexible shifts - to fit around you.
• Love dining out? You'll love it even more with a massive 33% discount across all our brands. Whether its date night at Miller & Carter, a family roast at Toby Carvery or socialising with friends in the city at All Bar One, we’ve got you covered.
• 20% discount off all of our brands for friends and family.
• Wagestream – a financial toolkit that helps you manage your finances and allows you to access your earned pay when you need it.
• Never a dull moment – fun, laughs and lifelong friends!
• Team Socials – work hard, play hard!

On top of this, as part of Mitchells & Butlers you will receive a pension; 28 days paid holiday; high-street shopping discounts; and we even give you free shares! There's also a free employee helpline- to support you with whatever life throws at you.

WHAT WILL I BE DOING? AS SHIFT SUPERVISOR YOU’LL…

• Be part of the day-to-day running of the site: acting as a host, serving guests and confidently lead your team
• Be a shift leader
• Be a role model for your teams, helping with their training
• Maintain high standards of cleanliness and safety

At M&B, we want people to be supported, valued, able to be themselves and work in a great team. Join us and help us make every guest feel truly welcome.