Duty Manager - Casual - Eastwood Leisure Centre

Freedom Leisure; Woking; On-site; GBP 60,000 - 80,000; Part time

Job summary

A community leisure provider in Woking is seeking a Duty Manager. In this role, you will ensure high service levels and manage daily operations. Ideal candidates have experience in duty management and a commitment to developing a supportive team environment. The position offers flexible hours, training opportunities, and a vibrant workplace culture.

Benefits

Flexible working hours

Training and development provided

Paid annual leave

Discounted Staff Membership

Potential permanent work opportunities

Qualifications

• Experience in a Duty Management or similar role is required.
• Passion for the industry demonstrated through continuous professional development.
• Able to think on your feet and respond to variable demands.

Responsibilities

• Manage, develop, and motivate the Lifeguard team.
• Oversee day to day duty management of the leisure centre.
• Contribute to business and budgetary performance of the centre.

Skills

Problem solving

Customer service

Staff management

Ability to work flexibly

Education

NPLQ Qualification

Job description

At Freedom Leisure we can offer a friendly working environment that brings lots of variety every day.

If you like talking to people, this is definitely the role for you. We understand that engaging with customers and colleagues is not as easy as it sounds and sometimes comes with experience. We will provide all the training needed to be a successful Duty Manager but we also believe that employing people from a mix of employment backgrounds can offer a wider benefit to our team, some of which might be in their first ever job and need more support from their manager and colleagues.

In the role of Duty Manager, you will ensure the best levels of service are achieved by our teams, for our customers through offering a friendly, clean and safe facilities at all times.

If you want to progress further, we will support this through additional training, both formal and on the job will be key. However, we also appreciate that not everyone wants to ‘move up the ladder’ and that’s absolutely fine with us. What is really important is that you are happy in your work.

At Freedom Leisure we welcome our diverse local community to our centres every day and we want to reflect that same multicultural mix inside our business too. We strive to create an inclusive and diverse workplace where people can be themselves, have the same opportunities and thrive together. Because at Freedom Leisure, You Matter!

Together, we work to create a workplace where everyone feels valued, no matter their age, race, gender, disability or sexual orientation. We aim to be the employer of choice within our industry and we strive for this every day.

In the event that a high volume of suitable applications are received, the post may close prior to the specified closing date. Please apply as soon as possible if interested.

Hours: Casual hours, as and when required.

• To actively manage, develop and motivate the Lifeguard team
• To be responsible for the day to day duty management and running of the leisure centre to the highest standard
• To contribute to and understand the business and budgetary performance of the centre
• To be a proactive member of the leisure centre team
• A passion for the industry demonstrated through continuous professional development
• Experience of problem solving, customer service and staff management
• Experience working in a Duty Management or similar role

• To be able to work flexibly with a level of autonomy and decision making confidence

• Able to think on your feet and respond to variable demands
• NPLQ Qualification

We want you to love coming to work, feeling healthy, happy and valued. That's why we've developed a benefits package with you in mind, so what can we offer you?

• Flexible working hours
• Training and development provided

• Paid annual leave

• Fun and busy environment

• Discounted Staff Membership

• Potential permanent work opportunities

• Opportunities to build an exciting career

• Rewarding role supporting health & fitness in the community

Closing date: 22nd August 2025

Salary: up to £12.51 per hour