Duty Manager - Call On Me Ltd

Call On Me Ltd; Shanklin; On-site; GBP 30,000 - 40,000; Full time

Job summary

A care management company in Shanklin is looking for a dedicated individual to join their management team. The role includes care coordination, rota management, and requires strong interpersonal skills. You will oversee various tasks including audits, care plan reviews, and support staff development. Applicants must have a full driving licence and at least 3 years of frontline support experience. A supportive and empowering team environment awaits you.

Qualifications

• Minimum of 3 years experience in frontline support.
• Full driving licence and access to a vehicle during work hours.

Responsibilities

• Care coordination and rota management.
• Attendance at weekly huddle meetings.
• Reconciliation of electronic records.
• Conduct observations/audits.
• Perform care plan reviews.
• Manage daily duties and out of hours.
• Lead peer development sessions.
• Signpost and advise staff and clients.
• Lead client drop-in sessions to shape service changes.

Skills

Logical thinking

Excellent problem solving skills

Excellent interpersonal skills

Effective IT skills

Calm under pressure

Education

QCF level 5 or willingness to work towards

Job description

Overview

Are you ready for a new challenge? Do you hold great interpersonal skills and can you stay calm under pressure? If so, we have a great opportunity to join our growing management team at Call on Me Ltd.

Responsibilities

• Care coordination and rota management
• Attendance at weekly huddle meetings
• Reconcilation of electronic records
• Observations/audits
• Care plan reviews
• Allocated daily duty tasks
• Management of out of hours
• Peer development sessions
• Signposting and advising staff, clients
• Leading client drop in sessions, to shape service changes

Working Hours

Week 1:

• Monday 9:30am‑12:30pm
• Tuesday 5pm‑10pm (plus sleep 10pm‑7am) 1h handover 7am‑8am
• Wednesday off
• Thursday 5pm‑10pm (plus sleep 10pm‑7am) 1h handover 7am‑8am
• Friday off
• Saturday off
• Sunday off

Week 2:

• Monday 9:30am‑12:30pm
• Tuesday 5pm‑10pm (plus sleep 10pm‑7am) 1h handover 7am‑8am
• Wednesday off
• Thursday 5pm‑10pm (plus sleep 10pm‑7am) 1h handover 7am‑8am
• Friday off
• Saturday responsible manager for on call contact
• Sunday responsible manager for on call contact

Personal Skills Required

• Logical thinking
• Excellent problem solving skills
• Excellent interpersonal skills
• Effective IT skills
• Someone who remains calm under pressure

Desirables

QCF level 5, or willingness to work towards. Minimum of 3 years experience in frontline support.

Essentials

To hold a full driving licence, having access to vehicle during work hours.

Why Join us

Call on Me Ltd values the importance of the strength of an effective team, who are empowered and supported to work together. We nurture, whilst developing managers, ensuring wherever possible, our service is led by those most important our clients. We listen, we strive for quality and act when change is needed, whilst learning always.

We are proud to advise we now hold the licence for sponsorship, as approved by the home office for workers in the UK with the right to work. (T&C's apply)

Contact

Please contact our friendly admin team on 01983 685517, or you can email [e-mail].