Duty Manager - Buckinghamshire

Holroyd Howe; Amersham; On-site; GBP 28,000 - 38,000; Full time

Benefits offered by this job

3 volunteering days

3 days grandparent leave

24 weeks enhanced maternity leave

Pension & life insurance

Discounts via Perkbox

Wellbeing hub & EAP

Free meals at work

Career development via apprenticeships

Job summary

Holroyd Howe is seeking a confident Duty Manager to support the day-to-day running of the catering service at Stowe School. You will work closely with the Catering Team to ensure high standards in food quality and service, while leading and developing staff in a hands-on, customer-focused environment.

This role requires strong leadership, a food-led approach, and a commitment to health and safety. You will deputise for the General Manager as needed and contribute to exciting event catering

Qualifications

• Previous supervisory or assistant management experience in catering or hospitality.

Responsibilities

• Support the General Manager in day-to-day catering operations to ensure high-quality and consistent service.
• Lead by example to deliver excellent food standards and customer experience.
• Supervise and motivate catering teams to perform efficiently and with pride.
• Help manage stock, ordering and supplier relationships within budget targets.
• Maintain high standards of food safety, hygiene and compliance with policies.
• Assist in planning and delivering hospitality events and term-time functions.
• Deputise for the General Manager when needed and manage operations and client communications.
• Champion allergen controls and uphold our respectful codes of conduct in dealings with clients, suppliers and colleagues.

Skills

Team leadership

Staff supervision

Customer service

Food quality and service

Allergen controls

Health & safety

Budget awareness

Job description

We are seeking a confident and committed Duty Manager to support the effective day-to-day running of the catering service at Stowe School. Working closely with the Catering Team, you'll play a key role in operational delivery, team leadership, and ensuring high standards in food quality and service. This is a hands‑on, customer-focused position ideal for someone passionate about food, hospitality, and team development.,

• Support the General Manager in overseeing day-to-day catering operations, ensuring a high-quality and consistent service.
• Lead by example in delivering excellent food standards and customer experience.
• Supervise and motivate catering teams to perform efficiently and with pride.
• Help manage stock, ordering, and supplier relationships in line with budgetary targets.
• Maintain high standards of food safety, hygiene, and compliance with all relevant policies.
• Assist in planning and executing hospitality events and term-time functions.
• Deputise in the absence of the General Manager, taking ownership of operations and client communications.
• Accountability for following and championing allergen controls, Our respectful codes of conduct inform how we behave towards our clients and customers, suppliers and business partners, and each other.

Fresh thinking

New ideas for food, service and ways of working help us maintain our position as creative leaders in school catering.

In order to be considered for this role you must be able to demonstrate that you have the Right to Work in the UK.

• Previous supervisory or assistant management experience in a catering or hospitality environment.
• A food‑led individual with a good understanding of kitchen operations and customer service.
• Experience managing a team and supporting staff training and development.
• Knowledge of health & safety, food safety, and compliance procedures.
• Strong interpersonal skills and a proactive, can‑do attitude.
• Experience in an education or contract catering setting is desirable but not essential.

About the Employer

You will be joining Holroyd Howe, one of the UK's leading contract caterers, providing fresh innovative food services solely to independent schools and colleges. We are a team of experienced professionals who tailor our catering service provision specifically to suit children of all ages in order to meet the bespoke requirements of each school.

The safety and wellbeing of the people we serve is at the heart of everything we do. A key element is effective allergen management; achieved through training, communication, and care, we create mealtimes where every pupil has a safe experience. Our mission is simple: to provide our teams with the right skills to succeed in their job and our exceptional teams of seasoned specialists customise our catering services to fit children of all ages and satisfy the unique needs of our clients.

Benefits

• 3 volunteering days to give back to causes you care about
• 3 days grandparent leave for those special family moments
• 24 weeks enhanced maternity leave
• Bespoke training & development opportunities
• Pension & life insurance
• Discounts on high street brands, cinema & holidays via the Perkbox App
• Wellbeing hub & access to employee assistance programme
• Free meals while at work
• Career development through apprenticeships for all experience levels.