Duty Manager

Bistrot Pierre; Torquay; On-site; GBP 40,000 - 60,000; Full time

Job summary

A dynamic restaurant in Torquay is seeking a Duty Manager to ensure staffing levels and client satisfaction. You will lead the front-of-house team, maintain communication with the kitchen, and assist in various tasks as needed. This role offers various benefits, including discounts and career development opportunities.

Benefits

50% discount off food

Awesome service charge

Financial wellbeing platform access

Discounted room rates

Discounted dishes and wines

24/7 employee assistance programme

Staff nights out

Annual company rewards

Future Leaders course

Length of service awards

Responsibilities

• Ensuring staffing levels are adequate for the shift.
• Anticipating client needs to enhance satisfaction.
• Flexibility to assist within other areas of the restaurant.
• Briefing the front of house team on targets and upselling.
• Maintaining communication with the kitchen team.

Job description

Overview

We currently have a wonderful opportunity to join our dynamic restaurant team as a Duty Manager. Every member of our restaurant team plays an integral part in delivering the best possible experience for our customers. We pride ourselves on having created a welcoming and inclusive environment for all, to excel and develop in their roles.

Benefits

• Treat your friends and family to an unlimited 50% discount off our food at any of our Bistrots
• An awesome service charge on top of your competitive hourly pay rate
• Sign up to the financial wellbeing platform Wagestream, which lets you track your earnings, access your wages before payday, set up savings and provides a financial health score checker
• Discounted room rates at our two hotels
• Discounted selected dishes on shift, and wines at cost price
• We take well-being seriously, so youll have access to our 24/7 employee assistance programme
• Fantastic staff nights out and on-shift daily and monthly incentives
• Annual company rewards get the chance to win holiday vouchers for you and your loved ones
• Take part in our Future Leaders course, where you can experience bespoke career development
• Length of service awards

Role responsibilities

• Ensuring staffing levels are adequate for the shift and any issues are addressed in a timely manner
• Anticipating client needs wherever possible and react to these to enhance client satisfaction
• Flexibility to assist within other areas of the restaurant
• Briefing the front of house team to ensure they have clear targets on customer satisfaction and upselling
• Maintaining clear communication with the kitchen team to ensure they are ready for service and products are available