Duty Manager

Coaching Inn Group; Thirsk; À distance; GBP 24 000 - 30 000; Plein temps

Avantages offerts par ce poste

TipJar weekly gratuities distributed

Award-winning training and career dev

Employee assistance programme

Up to 50% discounts on food

50% off accommodation

Résumé du poste

The Coaching Inn Group is seeking a Duty Manager to join our historic coaching inns and premium destination hotels across the UK. You will lead shift operations, ensure guest satisfaction, and maintain high service standards within a busy food, beverage and bedroom operation.

We offer a genuine work-life balance, career development programmes and a friendly team atmosphere. This role focuses on delivering hospitality from the heart and advancing your career through award-winning training.

Qualifications

• Experience with shift management and with team leadership.
• Passion for delivering guest delight and memorable moments.
• Ability to work well in a team and use own initiative.

Responsabilités

• Join and manage daily operations across the venue.
• Inspire and develop a hospitality team and uphold service standards.

Connaissances

Shift management

Team leadership

Description du poste

Why work for theCoaching Inn Group?

• Work/Balance?A genuine belief in work/life balance and an understanding of working together to promote flexibility
• Tips?A Tronc scheme with 100% of gratuities distributed to our teams every week via TipJar.
• Development?Award winning career development programmes
• Reward?We have fantastic Hero of the month and Hero of the year schemes
• Discounts?Up to 50% discount off food across all of our hotels and 50% off accommodation
• Something different?Annual stay for £1 offer
• Personal support?Employee assistance programme and wellbeing support

At the Coaching Inn Group, we have one mission – to deliver Hospitality from the Heart.

To help us with this, we are looking for fantastic and talented people that have a passion for delighting our guests and providing truly memorable moments

The Coaching Inn Group is the premier operator of historic Coaching Inns and premium destination hotels in beautiful market towns and beauty spots across the UK, and we have been highlighted as one of the Top 25 Companies to Work For.

We are looking for a talentedDuty Managerto join our team.

Who are we looking for?

• Fun andpassionatepeople
  
• Can work well within a team, but also with their own initiative
  
• Can inspire and develop a team
• Experience with shift management and with team leadership
  
• An interest in delighting guests with memorable moments

Our hotels are located in picturesque market towns and operate with a bustling food and beverage offering, coupled with a busy bedroom trade. We are the marquee venue in each of the towns we are in, and provide a vibrant and exciting environment that also celebrates the history of our magnificent buildings.

Our people are what brings these experiences to life. Every person that works within the Coaching Inn Group are passionate about what they do, delivering exceptional service, superior knowledge and a drive to delight every single guest.

We offer award winning training and career development. We just ask that you bring a ‘can-do’ attitude, a desire to exceed expectations, a bubbly and outgoing personality, and we will help you to unlock your potential and reach new heights in your career.

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