Duty Manager

Premier Inn; Swindon; On-site; GBP 60,000 - 80,000; Full time

Job summary

A well-known hotel chain in Swindon is seeking an experienced Duty Manager to lead a high-performing team. The ideal candidate possesses strong leadership skills and a background in customer service or retail management. Responsibilities include ensuring guest satisfaction, compliance with safety standards, and overseeing daily operations. This role offers a competitive pay rate of up to £13.36 per hour and opportunities for professional development.

Benefits

Training and support

Whitbread Benefits Card

Pension and saving schemes

Discounts on various services

Qualifications

• Experience in a leadership role within retail or hospitality.
• Proven ability to lead a team and inspire others.
• Excellent communication and organizational skills.

Responsibilities

• Manage day-to-day operations and team performance.
• Ensure high standards of guest experience and safety.
• Oversee health & safety compliance in the hotel.

Skills

Leadership

Customer service

Communication

Organizational skills

Job description

Overview

Duty Manager - Swindon Town Centre Premier Inn

Come and be a Duty Manager at Premier Inn in Swindon Town Centre.

Lead our dream team to make sure every aspect of our famous hotel experience is welcoming, safe, and brilliant.

If you’ve got experience in retail or other jobs where you have successfully led people before, then this role is perfect as your next step in management.

We’re looking for a dedicated professional who knows how to deliver outstanding customer experience and has the skills to inspire others.

Immediate start – with all leadership experience relevant.

Details

• PAY RATE: Up to £13.36 per hour

• CONTRACT TYPE: Fixed Term until 27/11/25

• HOURS: 37.5 hours a week across 5 days - evenings and weekends included

• LOCATION: Premier Inn Swindon Town Centre
  43-44 Regent Street, Swindon, SN1 1JS

Why you’ll love it here

• Training and support: At Premier Inn we do careers worth staying for, so from day one, you'll receive a warm welcome and learn our simple administration system that will make your job easier. There's a clear career path within our business to help you grow.

• Whitbread Benefits Card: Enjoy up to 60% off Premier Inn rooms and 25% off meals in all Whitbread Restaurants.

• Pension and saving schemes: Take advantage of our company pension and save-as-you-earn scheme.

• Discounts: Get discounts on shops, utility bills, travel, cinema trips, supermarkets, and more.

What you’ll do

Join our team at Swindon Town Centre Premier Inn as a Duty Manager, where your proven leadership skills will be put to use managing a reliable, high-performing team that ensures the smooth running of our hotel. If you’ve led a team in a retail environment, you’ll use your experience, excellent communication, and organisational skills to manage everything from health & safety standards to creating an exceptional guest experience.