Duty Manager

Premier Inn; St Andrews; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading hotel chain in St Andrews is seeking a Duty Manager to lead a team dedicated to providing exceptional customer service. The ideal candidate will have prior experience in a leadership role within hospitality or retail, excellent communication skills, and a knack for organizing team operations to ensure high standards. The position offers a permanent contract with a pay rate of up to £13.36 per hour and a 40-hour workweek across 5 days, including evenings and weekends.

Benefits

Training and support

Pension and saving schemes

Discounts on hotel stays and meals

Qualifications

• Experience in retail or hospitality management.
• Ability to inspire and lead a team.
• Strong dedication to customer experience.

Responsibilities

• Lead and manage hotel staff to ensure excellent customer service.
• Oversee health & safety standards.
• Handle guest complaints and feedback effectively.

Skills

Leadership experience

Customer service skills

Communication skills

Organizational skills

Job description

Duty Manager - St Andrews Premier Inn

Come and be a Duty Manager at Premier Inn in St Andrews.

Lead our dream team to make sure every aspect of our famous hotel experience is welcoming, safe, and brilliant.

If you’ve got experience in retail or other jobs where you have successfully led people before, then this role is perfect as your next step in management.

We’re looking for a dedicated professional who knows how to deliver outstanding customer experience and has the skills to inspire others.

Immediate start – with all leadership experience relevant.

PAY RATE: Up to £13.36 per hour

CONTRACT TYPE: Permanent – we don’t do zero hours contracts!

HOURS: 40 hours a week across 5 days - evenings and weekends included

LOCATION: Premier Inn St Andrews, Largo Road, St Andrews, Fife, KY16 8NH

Why you’ll love it here:

• Training and support: At Premier Inn we do careers worth staying for, so from day one, you'll receive a warm welcome and learn our simple administration system that will make your job easier. Plus, there's a clear career path within our business to help you grow.
• Whitbread Benefits Card: Enjoy up to 60% off Premier Inn rooms and 25% off meals in all Whitbread Restaurants.
• Pension and saving schemes: Take advantage of our company pension and save-as-you-earn scheme.
• Discounts: Get discounts on shops, utility bills, travel, cinema trips, supermarkets, and more.

What you’ll do:

Join our team at St Andrews Premier Inn as a Duty Manager, where your proven leadership skills will be put to use managing a reliable, high-performing team that ensures the smooth running of our hotel. If you’ve led a team in a retail environment, you’ll use your experience, excellent communication, and organisational skills to manage everything from health & safety standards to creating an exceptional guest experience.