Duty Manager

Miller & Carter; Smethwick; On-site; GBP 25,000 - 35,000; Full time

Job summary

Miller & Carter is seeking a Duty Manager for their Birmingham Hagley Road location. The role involves leading a team to ensure exceptional guest experiences and achieving business targets. If you have management experience and a passion for the hospitality industry, we want to hear from you!

Benefits

Flexible shifts

33% discount across all brands

Wagestream financial toolkit

Discounts on gym memberships

Team socials

Pension and 25 days paid holiday

High-street shopping discounts

Free employee helpline

Qualifications

• Proven management experience in a busy restaurant environment.
• Ability to train and develop team members.
• Strong customer service skills.

Responsibilities

• Support the General Manager in daily operations.
• Train and motivate the team to deliver great service.
• Create memorable experiences for guests.

Skills

Management experience

Team motivation

Customer service

Job description

No CV to hand? No problem! We've made our application process mobile friendly and removed the need for a CV. Our form takes 2 minutes to complete and tells us all we need about you!

About the Role

As Duty Manager at Miller & Carter - Birmingham Hagley Road, you’ll work alongside the General Manager to lead your team to success. You’ll oversee all areas of the business, ensuring guests have an experience that keeps them coming back for more.

About Miller & Carter

Join us at Miller and Carter, the home of the masters of steak. We take the bull by the horns. Enjoy picture-perfect steaks, butchered, aged, and cooked to perfection. We add a special touch to every occasion. If you consider yourself a steak enthusiast, we want to hear from you.

All management employees are enrolled in our industry-leading 3-day Steak School, and we are proud to be the ONLY restaurant chain awarded ‘The Masters of Steak' accreditation.

What’s in It for You?

• Flexible shifts to fit around your life.
• 33% discount across all our brands, including Miller & Carter, Toby Carvery, and All Bar One.
• 20% discount for up to 5 friends and family across all brands.
• Wagestream – a financial toolkit to help manage your finances and access your earned pay when needed.
• Discounts on gym memberships.
• Team socials – work hard, play hard!
• Pension, 25 days paid holiday, high-street shopping discounts, and free shares.
• Free employee helpline for support with life's challenges.

Key Responsibilities

• Use your management experience to support the General Manager in daily operations.
• Train and motivate your team to deliver excellent food, drink, and service.
• Lead by example and foster development within your team.
• Ensure guests are well cared for, creating memorable moments.
• Achieve business targets.

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Created on 29/06/2025 by TN United Kingdom