Duty Manager

TGI Fridays UK; Reading; On-site; GBP 60,000 - 80,000; Full time

Job summary

A popular American restaurant chain in Reading is seeking a passionate Duty Manager. You will lead a dedicated team to maintain operational excellence and deliver fantastic guest experiences. Ideal candidates have restaurant experience and strong problem-solving skills. This role offers competitive salary and numerous benefits including unlimited TRONC and flexible working patterns.

Benefits

Unlimited TRONC

Flexible working patterns

Skill development programs

28 days paid holiday

50% off in restaurants

Discounted gym membership

Weekly pay every Friday

Qualifications

• Experience in a similar role with a proven track record.
• Restaurant or hospitality experience desirable.
• Good problem-solving skills and ability to think fast.
• Great communication skills.

Responsibilities

• Lead and inspire the performance of team members.
• Support successful restaurant operations including guest experience.
• Ensure standards are maintained to deliver targets.

Skills

Team leadership

Problem-solving

Communication

Hospitality experience

Job description

Overview

Job Title: Duty Manager

Competitive Salary & unlimited TRONC

We are SO back!

At TGI Fridays we are the home of the feel-good American grill, and we are famous for bringing our guests back to a freedom they never knew they missed. Behind every great unique Fridays experience, are our great Managers and Team! They are the heart and soul of everything we do, which is why we’re looking for a brilliant and passionate Duty Manager to join our team here at Fridays.

Responsibilities

• Directs and leads team members. Supporting our Managers with the smooth running of the shift.
• To support the manager on duty to lead and inspire the performance of their team. Responsibility for supporting many aspects of the Restaurant, Kitchen or Bar's operation and performance. This includes People, Guest, Sales, Profit, Operations, Health & Safety and Property.
• To ensure that TGI Friday’s standards are maintained, and the departments performance delivers its targets through a People First, Guest Obsessed, Operational Excellence Strategy.

About You

The successful applicant should be able to demonstrate the following:

• Experience in a similar role, with a proven track record of leading a team is preferential.
• Restaurant / hospitality experience would be desirable.
• Good problem-solving skills and the ability to think fast.
• Great communication skills so you can lead and inspire a team and delight our guests.

Being a Duty Manager is perfectly suited to anybody with passion, pride and personality that wants to make a difference! We are committed to helping you achieve your goals and develop your skills by providing a full programme of training, support in obtaining nationally recognised qualifications and exciting workshops with our talented team. You can grow within the business and get not only a job, but a career!

Anything is possible at Fridays and there is genuinely no better time to join our family. Start your journey with Fridays today!

Benefits

• Unlimited TRONC
• We also pay time and a half when you work more than 48 hours in a week.
• Flexible working patterns to support your work life balance.
• Skill development programmes that support a fast-track career progression.
• Apprenticeships at progressive skill levels available for all.
• 28 days paid holiday (pro-rata)
• Weekly pay every Friday
• Pension scheme
• 50% off in all our restaurants for you and up to 5 friends
• Refer a friend scheme with great bonuses for each successful referral.
• Reward programmes, long service awards and staff recognition and incentives.
• Participation in local incentives that offer exciting and unique travel experiences globally.
• Family Friendly policies
• Wellbeing and support services designed for everyday life and/or significant moments.
• Access to a 24/7 helpline of nurses, counsellors, midwives and pharmacists.
• Discounted gym membership and online fitness classes.
• Flexible pay – early access to your pay; savings accounts; discounts; cashback; access to personal financial coaches and learning resources.
• The opportunity to make new friends along the way.

About Us

At TGI Fridays we celebrate individuality and authenticity. We celebrate diversity through our “Pridays” forum and inclusivity programmes. We support LGBTQ+ rights, gender equity and accessibility by encouraging our team to bring their true self to every shift. We all belong in the Fridays Family.