Duty Manager

Premier Inn; North East; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading hotel chain in Newcastle is seeking a Duty Manager to lead a team ensuring a welcoming and safe hotel experience. The ideal candidate will have previous leadership experience, excellent communication skills, and a commitment to outstanding customer service. This is a permanent position with guaranteed hours and various employee benefits including discounts and pension schemes.

Benefits

60% off Premier Inn rooms

25% off meals in Whitbread Restaurants

Company pension scheme

Discounts on shops and utilities

Qualifications

• Experience in retail or a leadership role is essential.
• Ability to deliver outstanding customer experiences.
• Skills to inspire and lead a team.

Responsibilities

• Lead a reliable, high-performing team.
• Ensure health & safety standards are maintained.
• Create an exceptional guest experience.

Skills

Leadership experience

Excellent communication skills

Organisational skills

Customer service

Job description

Duty Manager - Newcastle (Quayside) Premier Inn

Come and be aDuty Managerat Premier Inn inNewcastle. Lead our dream team to make sure every aspect of our famous hotel experience is welcoming, safe, and brilliant. If you’ve got experience in retail or other jobs where you have successfully led people before, then this role is perfect as your next step in management. We’re looking for a dedicated professional who knows how to deliver outstanding customer experience and has the skills to inspire others. Immediate start – with all leadership experience relevant.

PAY RATE:
Up to £13.36 per hour

CONTRACT TYPE:
Permanent – we don’t do zero hours contracts!

HOURS:
35 hours over 5 days a week – guaranteed hoursto help you plan your week around!

LOCATION:
The Quayside, Lombard Street, Tyne & Wear NE1 3AE

Why you’ll love it here:

• Training and support: At Premier Inn we do careers worth staying for, so from day one, you'll receive a warm welcome and learn our simple administration system that will make your job easier. Plus, there's a clear career path within our business to help you grow.
• Whitbread Benefits Card: Enjoy up to60% offPremier Inn rooms and25% off mealsin all Whitbread Restaurants.
• Pension and saving schemes: Take advantage of our company pension and save-as-you-earn scheme.
• Discounts: Get discounts on shops, utility bills, travel, cinema trips, supermarkets, and more.
  
  

What you’ll do:

Join our team at Newcastle (Quayside) Premier Innas a Duty Manager, where yourproven leadershipskills will be put to use managing areliable, high-performing team that ensures the smooth running of our hotel. If you’veled a teamin aretail environment, you’ll use yourexperience,excellent communication, andorganisational skillsto manage everything fromhealth & safety standards to creating an exceptional guest experience.