Duty Manager

Malmaison; Manchester; On-site; GBP 28,000 - 35,000; Full time

Job summary

Malmaison à Manchester recrute un Duty Manager permanent pour superviser les équipes F&B et d'accueil. Ce poste offre une occasion unique de progression vers des rôles de direction, avec une formation et des avantages attractifs. Le candidat idéal aura des compétences en gestion et une expérience dans un environnement de service dynamique.

Benefits

Formation et développement

Avantages généreux

Qualifications

• Expérience de travail dans un environnement de service à la clientèle.
• Compétences en gestion dans des départements de restauration et d'accueil.
• Volonté de progresser vers des rôles de direction.

Responsibilities

• Gérer les opérations dans les départements F&B et d'accueil.
• Superviser le service client pendant les heures de pointe.
• Assurer la liaison entre les équipes pour une expérience client fluide.

Skills

Gestion d'équipe

Relations clients

Adaptabilité

Job description

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Duty Manager, Malmaison

Rate of Pay / Hours: Competitive Salary (Inc Service Charge), 45 hours a week, plus Generous Benefits & Career Development

Type of Contract: Permanent

Location: Manchester

Working hours: Set Shifts, Competitive Salary, Career Development

Working across multiple departments, this Duty Manager role offers the opportunity to work as part of the F&B and Front Office teams in our bustling hotel. You will be a hands-on manager with experience working within a busy Food & Beverage Department. You should be looking for a role that will allow you to develop from a Junior HoD to a Senior HoD role.

As Duty Manager within Malmaison, you will assist in the smooth running of all customer-facing departments—from working alongside the breakfast team, managing busy check-out periods, to checking bedrooms with the Housekeeping Manager. Experience in Guest Relations would be advantageous, as would an interest in local trends around the hotel.

If successful in your application, you could progress to a Head of Department role overseeing a single department, and then onto a DGM role within Malmaison or Hotel Du Vin. We offer training courses to support your development, along with fantastic benefits and rewards.

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