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Duty Manager

Leisure Focus

Maidenhead

On-site

GBP 24,000 - 30,000

Full time

14 days ago

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Job summary

Leisure Focus is looking for a Duty Manager to oversee Braywick Leisure Centre operations. The role involves managing staff, ensuring excellent customer service, and maintaining safety standards in a vibrant leisure environment. Ideal candidates will possess a strong background in leisure operations and excellent communication skills. Join a dynamic team committed to community engagement and promoting accessible leisure activities for all.

Qualifications

  • Substantial knowledge and experience in leisure centre operations.
  • Flexibility to work shifts, including evenings and weekends.
  • Desirable: current NPLQ and Pool Plant Operator certifications.

Responsibilities

  • Manage day-to-day operations of the leisure centre.
  • Lead and train recreation staff.
  • Ensure health and safety standards are met.

Skills

Customer Service
Communication
Adaptability

Job description

This is an exciting opportunity for the right person to influence the culture, direction, and success of Braywick Leisure Centre and our overall business. Leisure Focus has ambitious plans and seeks innovative ways to engage the local community through leisure activities.
More about the role:
Leisure Focus is recruiting a Duty Manager at Braywick Leisure Centre in Maidenhead. Reporting to the General Manager, the successful candidate will be responsible for:
  1. Day-to-day operations of the centre, including health and safety
  2. Providing excellent customer service
  3. Financial procedures
  4. Leading, managing, and training recreation staff

(Each Duty Manager role has specific responsibilities)
More about you:
The ideal candidate will have substantial knowledge, skills, and experience in leisure centre operations and working in a busy leisure environment. Excellent communication skills, flexibility, and a commitment to customer service are essential. Full training will be provided.
  • Desirable but not essential: current NPLQ (National Pool Lifeguard Qualification) and Pool Plant Operator certifications
  • Flexibility to work shifts, including evenings, weekends, and public holidays

About us:
Leisure Focus is a not-for-profit Charitable CIO, established to work with local communities, supporting clubs, organizations, and individuals to achieve sporting and lifestyle goals. We operate responsibly to ensure all customers can access activities regardless of race, gender, age, religion, financial circumstances, or physical and mental abilities.
Our Values (FACE):
Our colleagues are the 'face' of Leisure Focus. We focus on:
  • Customer-centric approach
  • Systematic approach to tasks
  • Collaboration to achieve goals
  • Exceeding expectations
Leisure Focus celebrates diversity and inclusion, with a workforce from various cultures and backgrounds. We are committed to being a disability-confident employer and fostering an inclusive environment.
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