Duty Manager

Whitbread Plc; Leeds; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading hospitality company is seeking a Duty Manager for their Premier Inn in Leeds. The role involves managing a dedicated team to ensure a welcoming and safe hotel experience. Candidates should have proven leadership skills and a background in customer service. This position offers up to £13.36 per hour for a guaranteed 40 hours per week, along with multiple employee benefits including discounts and generous pension schemes.

Benefits

60% off Premier Inn rooms

25% off meals in Whitbread Restaurants

Pension and saving schemes

Discounts on shops and services

Qualifications

• Experience in retail or similar roles leading a team.
• Ability to deliver outstanding customer experience.
• Skills to inspire and motivate others.

Responsibilities

• Manage a high-performing team ensuring smooth hotel operations.
• Uphold health & safety standards.
• Create an exceptional guest experience.

Skills

Proven leadership

Excellent communication

Organisational skills

Job description

Hotel - Duty Manager

Contract type: Permanent

Category: Operations - Hotel

Location: Leeds

We're currently recruiting in our Leeds City Centre (Whitehall Road) Premier Inn. Working 40 hours per week, paying up to £13.36 per hour.

Duty Manager - Leeds City Centre (Whitehall Road) Premier Inn

Come and be a Duty Manager at Premier Inn in Leeds. Lead our dream team to make sure every aspect of our famous hotel experience is welcoming, safe, and brilliant. If you've got experience in retail or other jobs where you have successfully led people before, then this role is perfect as your next step in management. We're looking for a dedicated professional who knows how to deliver outstanding customer experience and has the skills to inspire others. Immediate start - with all leadership experience relevant.

PAY RATE: Up to £13.36 per hour (day shift)

CONTRACT TYPE: Fixed Term Contract 01/08/2026 - we don't do zero hours contracts!

HOURS: 40 hours a week - guaranteed hours to help you plan your week around!

LOCATION: 1 Whitehall Riverside, Lower Wortley, Leeds LS1 4EQ

Why you'll love it here:

• Training and support: At Premier Inn we do careers worth staying for, so from day one, you'll receive a warm welcome and learn our simple administration system that will make your job easier. Plus, there's a clear career path within our business to help you grow.
• Whitbread Benefits Card: Enjoy up to 60% off Premier Inn rooms and 25% off meals in all Whitbread Restaurants.
• Pension and saving schemes: Take advantage of our company pension and save-as-you-earn scheme.
• Discounts: Get discounts on shops, utility bills, travel, cinema trips, supermarkets, and more.

What you'll do:

Join our team at Leeds City Centre (Whitehall Road) Premier Inn as a Duty Manager, where your proven leadership skills will be put to use managing a reliable, high-performing team that ensures the smooth running of our hotel. If you've led a team in a retail environment, you'll use your experience, excellent communication, and organisational skills to manage everything from health & safety standards to creating an exceptional guest experience.

We believe that everyone is unique and there should be no barriers to entry and no limits to ambition. We are committed to being an inclusive organisation that values diversity and welcomes your application whatever your background or situation.

Under-represented groups such as women, ethnic minorities, people with disabilities & members of the LGBTQIA+ community (those who identify as lesbian, gay, bi, trans and non-binary or those who use a different LGBTQIA+ term), are strongly encouraged to build a career with us. Speak to us about workplace adjustments, part-time and flexible working. Where possible we will support this.