Duty Manager

Premier Inn; Hockley Heath; On-site; GBP 60,000 - 80,000; Full time

Job summary

A hospitality company in Hockley Heath is seeking a Duty Manager to lead a team and ensure exceptional service in a hotel environment. The ideal candidate has leadership experience, strong customer service skills, and a dedication to creating a welcoming atmosphere. This permanent position offers a competitive pay rate of up to £13.36 per hour with benefits including discounts and a clear career path.

Benefits

Whitbread Benefits Card

Company pension and saving schemes

Discounts on various services and shops

Qualifications

• Experience in retail or similar leadership roles.
• Dedication to delivering outstanding customer experiences.
• Skills to inspire and lead a team.

Responsibilities

• Manage a high-performing team ensuring smooth hotel operations.
• Oversee health & safety standards.
• Create exceptional guest experiences.

Skills

Leadership

Customer service

Communication

Organisational skills

Job description

Duty Manager - Solihull (Hockley Heath M42) Premier Inn

Come and be a Duty Manager at Premier Inn in Solihull. Lead our dream team to make sure every aspect of our famous hotel experience is welcoming, safe, and brilliant.

If you’ve got experience in retail or other jobs where you have successfully led people before, then this role is perfect as your next step in management. We’re looking for a dedicated professional who knows how to deliver outstanding customer experience and has the skills to inspire others.

Immediate start – with all leadership experience relevant.

PAY RATE: Up to £13.36 per hour

CONTRACT TYPE: Permanent – we don’t do zero hours contracts!

HOURS: 32 hours a week - weekends included

LOCATION: Solihull (Hockley Heath M42) Premier Inn, Solihull, B94 6NX

Why you’ll love it here:

• Training and support: At Premier Inn we do careers worth staying for, so from day one, you'll receive a warm welcome and learn our simple administration system that will make your job easier. Plus, there's a clear career path within our business to help you grow.
• Whitbread Benefits Card: Enjoy up to 60% off Premier Inn rooms and 25% off meals in all Whitbread Restaurants.
• Pension and saving schemes: Take advantage of our company pension and save-as-you-earn scheme.
• Discounts: Get discounts on shops, utility bills, travel, cinema trips, supermarkets, and more.

What you’ll do:

Join our team at Solihull (Hockley Heath M42) Premier Inn as a Duty Manager, where your proven leadership skills will be put to use managing a reliable, high-performing team that ensures the smooth running of our hotel. If you’ve led a team in a retail environment, you’ll use your experience, excellent communication, and organisational skills to manage everything from health & safety standards to creating an exceptional guest experience.