Duty Manager

Corecruitment; Greater London; On-site; GBP 24,000 - 40,000; Full time

Job summary

COREcruitment is recruiting a Duty Manager for a busy commercial catering site in London. You will oversee a sizeable team across coffee bars, main restaurant and events, ensuring smooth operations and top-tier customer experience.

The role requires a proactive leader with a strong focus on numbers, KPIs and client satisfaction, with weekend flexibility to cover events and hospitality.

Qualifications

• Strong operational experience within commercial Contract Catering.
• Experience leading and developing a sizeable team.
• A calm, organised and solutions-focused approach.
• Excellent attention to detail and customer service skills.
• Strong commercial and analytical ability, including confidence with numbers and KPIs.
• The ability to build strong client and team relationships.
• A genuine passion for delivering and exceeding client expectations.

Responsibilities

• Oversee a team and ensure the operation runs smoothly.
• Maintain high standards of service and customer experience.
• Support hospitality and events, including some weekend work.

Skills

Operational leadership

Team development

Calm under pressure

Attention to detail

Commercial awareness

Client relationships

Client expectations delivery

Job description

Duty Manager COREcruitment London, Greater London, England

Duty Manager – Commercial catering site - Up to £40k - London

We are working with a growing, bespoke Contract Caterer looking for an energetic and personable Duty Manager to join a key London contract.

About the Role

This is a busy, commercial B&I style operation covering coffee bars, main restaurant and some events/hospitality. You will oversee a team, ensuring the operation runs smoothly while maintaining high standards of service and customer experience.

The role will require some weekend flexibility to support hospitality and events.

The Ideal Candidate

We are looking for a confident Duty manager with:

• Strong operational experience within commercial Contract Catering
• Experience leading and developing a sizeable team
• A calm, organised and solutions-focused approach
• Excellent attention to detail and customer service skills
• Strong commercial and analytical ability, including confidence with numbers and KPIs
• The ability to build strong client and team relationships
• A genuine passion for delivering and exceeding client expectations

If you're an experienced Duty Manager/Catering Manager looking for your next opportunity, we'd love to hear from you.

Full-time