Duty Manager

SSP Food Travel Experts; Glasgow; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading hospitality company in Glasgow is seeking a Duty Manager to oversee operations and lead a team in a dynamic environment. The role offers a pay rate of £13.30 per hour plus additional night shift incentives. Successful candidates will have prior experience in hospitality and excellent people skills, thriving in a fast-paced setting. Join us to shape the atmosphere and ensure a joyful experience for customers.

Benefits

Discounted Meal while on shifts

Employee Discounts

Friends and Family Discount App

Award-winning training and development programs

Health & Wellbeing Support

Qualifications

• Must be at least 18 years of age for certain tasks and shifts.
• Previous experience in hospitality or retail leadership is ideal.
• Ability to thrive in a fast-paced environment.

Responsibilities

• Manage opening, closing, and daily operations.
• Lead team during busy shifts and maintain a positive atmosphere.
• Inspire team to deliver great customer service.
• Monitor unit performance and implement improvements.

Skills

Leadership

Customer service

Problem-solving

Team management

Hospitality knowledge

Job description

DUTY MANAGER - GLASGOW CENTRAL STATION

Pay Rate: £13.30 per hour + as a little incentive, you will earn an extra £1.50 per hour for hours worked between midnight and 6AM, bringing your rate of pay to £14.80 per hour.

We have Full Time(40hrs)roles available.

Hours of operation are 6am and 1am .Working flexibly across weekdays, weekends, bank and public holidays.


Shift Times: Monday, Tuesday & Wednesday 7am to 11pm, Thursday 7am to 12am, Friday & Saturday, 7am to 12am and Sunday 10am to 11pm.

Join our team as a Duty Manager & step into the buzz of hospitality leadership at SSP! Work with iconic brands like Starbucks, M&S, Burger King and BrewDog in some of the busiest locations across the UK & Ireland. No two days are the same - lead your team, deliver great service, and be part of the energy!

ABOUT YOU:

• Hospitality moves fast - and so do you! If you thrive on action, love leading people, and want to make an impact every day, our Team Leader role’s got your name on it.
• Due to some responsibilities within theDuty Managerrole, applicants willneed to be 18 years of age or over to perform certain tasks or work on certain shifts.

ABOUT THE DUTY MANAGER ROLE:

• Take ownership of opening, closing, and daily operations while solving problems on the fly.
• Lead your team through busy shifts, keeping the energy high and the atmosphere positive.
• Inspire your team to deliver great customer service, be the go-to person for customer and team queries.
• Results focussed, staying informed about unit performance and championing improvements.
• Previous experience leading a team in busy Hospitality or Retail is ideal and/or and if you’ve tackled night shifts before, even better!

AS A DUTY MANAGER WE WILL OFFER YOU:

• Discounted Meal while on shifts.
• Employee Discounts.
• Friends and Family Discount App.
• Award-winning training, apprenticeships and development programs.
• Health & Wellbeing Support.
• A fast-paced, rewarding role where you’ll lead great people and shape the atmosphere every shift.

Step up, lead brilliantly and apply today to join SSP as a Duty Manager!

At SSP, we value diversity and are committed to building a team that reflects a variety of skills, talents, and backgrounds.

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