Duty Manager

MITCHELLS & BUTLERS PLC; Ealing; On-site; GBP 25,000 - 35,000; Full time

Job summary

A hospitality company in Ealing is looking for a Duty Manager to assist in leading the team and ensuring excellent guest experiences. You will manage daily operations, inspire your staff, and work towards business targets. The role offers flexible shifts, substantial discounts, a pension scheme, and numerous employee benefits.

Benefits

33% discount across all brands

20% discount for friends and family

Flexible shifts

Discounts on gym memberships

Team socials

Pension

25 days paid holiday

High-street shopping discounts

Free shares

Free employee helpline

Responsibilities

• Assist the General Manager in the day-to-day running of the business.
• Train and inspire your team to deliver outstanding service.
• Be a role model and guide development within your team.
• Ensure guests are cared for during their experience.
• Strive towards and achieve business targets.

Job description

As Duty Manager at North Star, you'll work alongside the General Manager to lead your team to success. You'll oversee all areas of the business, making sure to provide guests with an experience that keeps them coming back for more.

1. Use your management experience to assist the General Manager in the day-to-day running of the business.
2. Train and inspire your team to deliver food, drink, and service to be proud of.
3. Be a role model and guide development within your team.
4. Ensure our guests are cared for, being the host to life's memorable moments.
5. Strive towards and achieve business targets.

Disability Confident

A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal, and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details, please go to [URL].

Join us at Castle Pubs

Each of our pubs has its own story to tell—distinctive, packed with individuality, with like-minded regulars and a unique atmosphere. If you've got pints of personality, we want to hear from you.

• Flexible shifts - to fit around other important things in life.
• A massive 33% discount across all our brands. Whether it's date night at Miller & Carter, a family roast at Toby Carvery, or socialising with friends in the city at All Bar One, we've got you covered.
• 20% discount across all our brands for up to 5 friends and family.
• Wagestream - a financial toolkit that helps you manage your finances and access your earned pay when needed.
• Discounts on gym memberships.
• Team socials - work hard, play hard!

On top of this, we offer a pension, 25 days paid holiday, high-street shopping discounts, free shares, and a free employee helpline to support you with whatever life throws at you.